Chubb Risk Consulting Director, EHS Sales & Cli...

Duties and Responsibilities

New Business

• Develop and maintain productive, professional relationships with key personnel and decision-makers for Environmental, Health, and Safety (EHS) and property risk engineering consulting services.
• Achieve direct sales objectives by collaborating with clients and prospects to analyze needs, gather data, and develop or propose solutions.
• Utilize Customer Relationship Management (CRM) tools to track and measure key sales metrics and implement targeted industry, service, and account strategies.
• Coordinate activities to enhance the organization’s presence, commitment, and capabilities in local, regional, national, and international markets.

Client Services

• Meet assigned targets for profitable account retention and expansion revenue, while exceeding key objectives for designated accounts.
• Foster and sustain positive client relationships and deliver a high-quality customer experience to ensure consistently high levels of client satisfaction.
• Proactively assess, clarify, and validate client needs on an ongoing basis.
• Conduct technical field work within your area of expertise, such as assessments, evaluations, or audits related to EHS or property risk engineering.
• Execute activities to ensure successful project completion within budget and established timelines. Responsibilities include pre-project planning, coordination, stakeholder engagement, regular communication (such as project status updates), managing change requests, project accounting, and invoicing.

Key Metrics

• Achieve sales objectives, including both retention/expansion of existing business and acquisition of new business.
• Meet account revenue goals.
• Attain billable hours targets through account management and technical field work.
• Meet pipeline and forecast objectives.