Chat Agent Senior Associate - Remote
About the position Responsibilities • Builds and deepens customer relationships by providing empathetic, efficient, and responsive service. • Proactively identifies the need for and offers additional insurance products and services to build and retain a profitable, multi-line portfolio. • Takes reactive and proactive chats to gather information and close sales on personal lines insurance. • Achieves daily sales and productivity standards. • Thrives in an environment of change and is committed to professional development. • Efficiently uses resources to accurately issue policies in compliance with underwriting and state mandated requirements. • Assists new customers with navigating Esurance.com to complete the sales process and ensure a successful onboarding experience. Requirements • High School Diploma or GED (Preferred) • 0-2 years experience (Preferred) • Customer Centricity • Digital Literacy • Inclusive Leadership • Learning Agility • Results-Oriented Benefits • Flexible work environment • Opportunities for professional development • Inclusivity and diversity recognition awards Apply tot his job