CGS Team Lead

We're looking for a Team Lead to lead the CGS team, drive down costs, improve processes, and ensure a smooth guest experience. You'll work with operations teams globally and prioritize tasks to ensure world-class guest experience and team accountability.RequirementsExperience managing a team in an operational settingMinimum 3 years of experience managing direct reports; hospitality a plusProven ability to lead, prioritize and deliver with a focus on driving team performance through coaching, training and accountabilityStrong affinity to people management and able to effectively lead a team by example, inspiring people to be engaged and proactiveGreat communication skills, able to define clear action steps for their team members and effectively delegateAbility to take the initiative and problem solve independentlyDetail-oriented and organizedExperience in data analysisAbility to adapt and flex to shifting prioritiesEmbraces technology for team management and collaboration and motivated to adopt new and emerging technologiesStrong ability to establish positive relationships with othersThrives in a fast paced, ever-changing, always challenging startup environmentBasic spreadsheet knowledge required i.e., Google suiteExperience in a start-up environment preferredMust have a flexible schedule and be able to work morning, nights, weekends, holidays, etc., as business requiresBenefitsCompetitive compensationMedical, dental and vision insurance (where applicable)Flexible vacationWellness and volunteering daysAnnual free credits and discounts to stay in SondersWorkplace flexibility (for remote-specified positions only)Originally posted on Himalayas

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