Certified Medical Assistant (CMA) - TCP Barker Cypress

We are searching for a Certified Medical Assistant (CMA) Barker Cypress — someone who works well in a fast-paced setting. In this position, you will provide clinical support for patients in the hospital’s various ambulatory settings promoting cost effective, age appropriate, safe, and high-quality family centered care.

Think you’ve got what it takes?
• Knowledge of medical terminology, medical assistant/outpatient care tasks, and customer service concepts
• Ability to demonstrate excellent interpersonal, communication, customer service, and problem-solving skills, and operate basic medical equipment

Qualifications
• High school diploma or GED
• Graduation from a medical assistant or emergency medical technician program OR Documentation from the licensing authority confirming that medical assistant/emergency medical technician education is not a requirement for certification

"As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards. "

Licenses and Certifications
• BLS - American Heart Association
• One of the following:
• A - Cert-Cert Clinical MA - CCMA National Health Career Association (NHA)
• CMA-AAM - Cert-Cert Medical Assistant American Association of Medical Assistants (AAMA)
• CMA-C - Clinical Medical Assistant Certification American Medical Certification Association (AMCA)
• EMT - Emergency Medical Tech Texas Department of State Health Services
• EMT-A - Advanced EMT Texas Department of State Health Services
• EMT-B - Emergency Medical Tech-Basic Texas Department of State Health Services
• EMT-I - Emergency Medical Techn-Interm Texas Department of State Health Services
• EMT-P - Emergency Medical Tech-Paramedic Texas Department of State Health Services
• LIC PAR - Licensed-Paramedic Texas Department of State Health Services
• NCMA - National Cert Med Assistant National Center for Competency Testing (NCCT)
• NRCMA - National Registered CMA National Association of Health Professionals (NAHP)
• RMA - Registered Medical Assistant American Association of Medical Personnel, American Allied Health, American Medical Technologists, or American Registry of Medical Assistants

Preferred Qualifications
• 1 yr. of related experience

Demonstrates SMILES and AIDET philosophies to patients, families and coworkers
• Acknowledges the customer
• Identifies self
• Gives customer a time expectation
• Keeps customers informed by explaining all tasks, processes and procedures
• Thank the customer
• Adheres to Standards of Behavior
• Tasks are measured by observation of evaluator

Responsibilities:
• Assist in the collection of patient/family data that may include biophysical, psychosocial, developmental, cultural, and environmental information per practice protocol
• Document current medications, allergies, and other information in the electronic health record
• Prepare patients for examination and assist provider, as directed, during treatments, examinations, and testing as directed by the provider
• Document all interventions per practice protocol
• Call in and/or send electronic prescription refills as directed
• Assist provider during office emergency patient care
• Keep rooms stocked with supplies and notify managers when supplies are low
• Participate as a member of the care team, working with each member of the team to meet the goals of the patient, and participate in daily huddles and monthly staff meetings
• Coordinate patient care by following up on lab results, ER visits, et cetera
• Identify patients eligible for Vaccines for Children program and follow procedures for accurate documentation and management
• Assess patient’s eligibility for referral by verifying coverage with payer prior to initiate referral
• Manage the outstanding orders report and lab error work queue to assure results are received
• Provide superb customer service

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