Cebu - Driver Operations Associate

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it!Our strength lies in our internal values, namelyPassionin serving local communities, empowering SMEs and our driver partners,ExecutionandGritbecause that is how we differentiate ourselves by never giving up and striving for excellence, andHumility- awareness in ourselves to learn from others and never stop improving.At Lalamove, we strongly believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world’s delivery needs.Our vision is to bring communities closer and make city life easier by allowing fast and convenient circulation of goods. We realize this vision with a ‘glocal’ approach, building a robust operations team to adapt our product to local networks of businesses and delivery contractors. At the same time, we have ambition to build an international brand by establishing an even more global presence. What You'll Do: Train and verify drivers based on set Verified target #Recommend driver training and process improvements to SupervisorReview pipeline scheduling & complete training tracking sheetsCollect required documents from drivers and verify them before Verifying driver in Lalamove systemCollect cash related to driver training, track and handover to AccountingWork with Accounting to ensure accurate, documented, and timely remittance of all cash collected from driver applicants in bank accountResponsible for approval and rejection of driver applicants according to set standardsResponsible for accurate stocks keeping of offline driver materials (e.g., jackets, boxes, stickers)Enforce all Driver SOPs developedEnforce all Driver Ops policies developedResponsible for end-to-end execution of Special Projects or CampaignsFill in for Staff when there is shortage of personnelStrictly observe all company policies as provided in relevant contracts, agreements, and memorandums, as well as any revisions and addendums to company policiesPerforms other duties that may be assigned by management from time to time What You'll Need: Customer Service / Telemarketing experienceExperience in coordinating with different stakeholdersHigh attention to detailKnowledgeable in MS Office (Word, Excel and PowerPoint)Leadership and training experience would be a plusHigh level of grit and perseveranceWillingness to work in Mandaue City, Cebu Additional Information To all candidates- Lalamove respects your privacy and is committed to protecting your personal data.This Notice will inform you how we will use your personal data, explain your privacy rights and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice. Candidate Privacy Notice:https://www.lalamove.com/en-hk/candidate-privacy-noticeTo learn more about Lalamove Philippines, please visit follow our LinkedIn Page: www.linkedin.com/company/lalamove/

Apply Now