Casualty Claims Specialist

Job Title: Casualty Claims SpecialistLocation: RemoteReports To: Casualty Claims ManagerEmployment Type: Full timeJob Requisition ID:Requisition Begin Date: 4/21/2026Requisition End Date: 7/1/2026About UsHelp us insure it. Tokio Marine HCC is a leading global specialty insurance group, backed by the strength and stability of the Tokio Marine Group. With more than 50 years of sustained growth and profitability, and offices across the United States, the United Kingdom, Europe, and other international locations, we offer more than 100 classes of specialty insurance—covering everything from the crops that feed us and the concerts that entertain us to rescuing travelers abroad.Guided by our Mind Over Risk philosophy, we empower clients to pursue opportunities with confidence while fostering a culture rooted in innovation, collaboration, and trust. Always Advancing, we embrace an entrepreneurial spirit; as Experts in Tomorrow, we anticipate what’s next; and by Reaching Out, we build genuine connections that enable our people and our business to thrive.Role OverviewHandles claims that involve the investigation of coverage, liability, damages and resolution of both non-litigated and litigated claim files for primary casualty and excess lines, with emphasis on Bodily Injury claims and Landlords & Tenant (OL&T) claims throughout the United States. There will be some handling of small contractor artisan claims as well as wrap and project specific policies.Key ResponsibilitiesProactively handle complex claims from the First Notice of Loss (FNOL) to resolution of the claim while working with and advising business partnersAnalyze and draft coverage letters while properly communicating coverage positions to insureds, brokers and agentsAssimilate all transfer cases and have current diary on all files; ensure all files are worked and brought current; understand and apply best practices; maintain a 1 to1 open to close ratio while reducing average indemnity and additional living expense (ALE)Conduct and proactively handle investigation of claims whenever possibleDirect and closely monitor outside vendors or experts when neededDraft high-quality reports, set timely reserves, or report to leadership cases wherein the reserves need to be set over authorityProvide technical advice to claims leadership and underwritingMentor and educate less experienced adjustersTravel to conferences, mediations, and trials as necessaryBecome proficient on all systemsCompetencies:Develop work plans, timelines, and goals for work and projects; assign resources and meet deadlinesCommunicate results and recommendations internally and externally; lead multidisciplinary initiativesImprove business processes and drive innovation while maintaining cost efficiency and productivityComply with corporate policies and procedures; report control breakdowns; ensure safe operationsMay lead projects or assist in personnel evaluation as neededWhat You BringEducation:Bachelor’s degree in Business Administration, Accounting, Finance, a related field, or equivalent education and/or experienceDoctor of Jurisprudence preferredLicenses & Certifications:State Adjusting Licenses as requiredCPCU and/or AIC preferredExperience:8 years of relevant and progressive experience handling Bodily Injury cases, primary and excess, throughout the United StatesExperience in Artisan claims and OL&T claims, including New York Labor LawAdditional Qualifications:Deep knowledge of Construction Bodily Injury ClaimsHighly proficient in coverage with experience handling coverage litigation on behalf of a carrierStrong understanding of Risk Transfer and RecoveryProficient in Litigation Management, including legal budget creation and reviewStrong analytical, decision-making, and problem-solving skillsExceptional communication skills with ability to build internal and external relationshipsFlexibility and willingness to learnAdvanced knowledge of principles, practices, and proceduresStrong written and verbal communication skills with emphasis on confidentiality, tact, and diplomacyKnowledge of industry changes, legal updates, and technical developmentsAdvanced proficiency in Microsoft Office (Excel, Access, PowerPoint, Word)Travel (if required/needed)Travel as needed for mediations, trials, and meetingsWhat We OfferCompetitive salary and comprehensive medical, vision, and dental benefit package, with eligibility beginning on your date of hireStrong learning culture with ongoing development opportunitiesBasic life and disability insurance401(k) plan with 6% company match20 days of PTO, two floating holidays, approximately 11 paid holidays, and volunteer time offPaid parental leaveAn opportunity to do meaningful work and love what you doPay TransparencyThe pay range for this position is $104,600.00 - $143,900.00 which includes geographic adjustments, where applicable. The pay range is the range THMCC, in good faith, believes is the range of compensation for this role at the time of this posting. The hired applicant will be offered pay within the entire range based on the candidate’s geographic location, qualifications, work experience, education, and/or skill level. The Company is fully committed to ensuring equalpay opportunities for equal work regardless of color, race, sex, national origin, sexual orientation, religion, age, veteran status, disability, pregnancy, citizenship status, genetic information, or any other basis protected by federal, state, or local pay equity laws.DisclaimerYou do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction or challenge the accuracy of the background report. The Company will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, such as the Violent Crime Control and Law Enforcement Act of 1994 (18 USC § 1033(e))(the “VCCLEA”), which restricts financial institutions and insurers such as TMHCC from employing individuals with certain types of criminal convictions. Where the hiring and employment of individuals is not restricted by the foregoing, the Company will consider qualified applicants with arrest or conviction history in compliance with applicable law such as the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance, the San Diego Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance.]Equal Opportunity EmployerTMHCC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations, and ordinances.