Careercusp | Distributed bolthires Customer Support Remote | Apply

Join our dynamic team at careercusp as a bolthires Customer Support Remote! This is an excitingRemote opportunity with an immediate start. This position requires a strong skillset in relevant areas. We offer a Competitive salary. We are seeking a dedicated Customer Support Representative to join bolthires remote team. As a Customer Support Representative, you will be the first point of contact for our customers, handling inquiries, resolving issues, and ensuring exceptional service delivery. Key Responsibilities: • * Respond promptly to customer inquiries via phone, email, and live chat...• * Provide accurate information regarding products, services, and policies. • * Resolve customer complaints effectively and efficiently. • * Escalate issues to appropriate departments when necessary. • * Maintain a positive, empathetic, and professional attitude toward customers at all times. • * Ensure customer satisfaction and provide feedback for continuous improvement. • Required Skills andQualifications: • * High school diploma or equivalent; college degree preferred. • * Proven customer support experience or experience in a similar role.• * Strong phone contact handling skills and active listening. • * Excellent communication and interpersonal skills. • * Ability to multitask, prioritize, and manage time effectively. • * Proficiency in computer systems and familiarity with CRM systems. • Experience: Previous experience in customer service or a related field is preferred. Working Hours:This is a full-time remote position. Flexible hours may be required to accommodate customer needs, including evenings and weekends. Knowledge, Skills, and Abilities: • * Knowledge of health insurance or related industries is a plus.• * Ability to adapt and learn quickly in a fast-paced environment. • * Problem-solving skills and the ability to think on your feet. • * Fluency in English; additional languages are advantageous. • Benefits: • * Competitive salary based on experience. • * Comprehensive benefits package, including health, dental, and vision insurance. • * 401(k) retirement savings plan with company match. • * Paid time off and holidays. • * Career advancement opportunities within bolthires and bolthires. • Why Join Us: Join a dynamic team dedicated to improving the health care experience for millions of individuals and families across the country.At bolthires, we value diversity, collaboration, and innovation in everything we do. : Interested candidates should submit a resume and cover letter through our careers page at bolthiresCareers. Be sure to highlight your relevant experience and why you would be a great fit for this role Apply to this Apply tot his job