Care Manager- Telephonic Nurse PT - Sat and Sun 8a-4:30p, 4 hours weeknight
About the position
The Care Manager - Telephonic Nurse position at CenterWell involves providing support to patients transitioning into and out of home health services. This role is crucial in ensuring optimal continuity of care, requiring a deep understanding of post-acute care options and effective communication with clinical teams. The position is part-time, primarily working weekends and one weeknight, and is conducted via telephonic interactions with patients.
Responsibilities
Act as CenterWell Home Health representative for patients discharged from service or needing post-acute services.
,
Navigate healthcare options, including care services, Medicare coverage, and billing issues.
,
Make clinical level of care determinations based on discussions and medical records.
,
Act as a customer advocate throughout the referral process to ensure timely responses and maximize referral to admission conversion rates.
,
Maintain awareness of department performance objectives and assure patient satisfaction goals are met.
,
Assist in the admissions process for patients meeting requirements.
,
Provide education regarding Home Health, Hospice, and Palliative Care Services.
,
Participate in special projects and perform other duties as assigned.
Requirements
Licensed Registered Nurse (RN) with compact state licensure and no disciplinary action.
,
3 - 5 years of clinical acute care experience.
,
Comprehensive knowledge of Microsoft Office applications including Word, Excel, Outlook, Teams, and One Note.
,
Passion for contributing to an organization focused on improving consumer experiences.
,
High-speed internet connection (no hotspot, DSL, or satellite).
Nice-to-haves
Experience with case management, discharge planning, and patient education for adult acute care.
,
Managed care experience.
,
Home Health Care experience.
,
Telephonic triage experience.
,
Bachelor's degree.
,
HCHB experience preferred.
Benefits
Medical, dental, and vision benefits
,
401(k) retirement savings plan
,
Paid time off including company and personal holidays
,
Volunteer time off
,
Paid parental and caregiver leave
,
Short-term and long-term disability
,
Life insurance
,
Opportunities for personal and professional growth.
Apply Now
The Care Manager - Telephonic Nurse position at CenterWell involves providing support to patients transitioning into and out of home health services. This role is crucial in ensuring optimal continuity of care, requiring a deep understanding of post-acute care options and effective communication with clinical teams. The position is part-time, primarily working weekends and one weeknight, and is conducted via telephonic interactions with patients.
Responsibilities
Act as CenterWell Home Health representative for patients discharged from service or needing post-acute services.
,
Navigate healthcare options, including care services, Medicare coverage, and billing issues.
,
Make clinical level of care determinations based on discussions and medical records.
,
Act as a customer advocate throughout the referral process to ensure timely responses and maximize referral to admission conversion rates.
,
Maintain awareness of department performance objectives and assure patient satisfaction goals are met.
,
Assist in the admissions process for patients meeting requirements.
,
Provide education regarding Home Health, Hospice, and Palliative Care Services.
,
Participate in special projects and perform other duties as assigned.
Requirements
Licensed Registered Nurse (RN) with compact state licensure and no disciplinary action.
,
3 - 5 years of clinical acute care experience.
,
Comprehensive knowledge of Microsoft Office applications including Word, Excel, Outlook, Teams, and One Note.
,
Passion for contributing to an organization focused on improving consumer experiences.
,
High-speed internet connection (no hotspot, DSL, or satellite).
Nice-to-haves
Experience with case management, discharge planning, and patient education for adult acute care.
,
Managed care experience.
,
Home Health Care experience.
,
Telephonic triage experience.
,
Bachelor's degree.
,
HCHB experience preferred.
Benefits
Medical, dental, and vision benefits
,
401(k) retirement savings plan
,
Paid time off including company and personal holidays
,
Volunteer time off
,
Paid parental and caregiver leave
,
Short-term and long-term disability
,
Life insurance
,
Opportunities for personal and professional growth.
Apply Now