Care Management Coordinator – Dental
This range is provided by Media Riders Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$21.00/hr - $24.00/hr
Direct message the job poster from Media Riders Inc.
A Recruiting BEAST / Team Leader / Manager
• *FULLY REMOTE POSTION**
MUST HAVE
• Prior experience with care coordination or full dental case management
• Minimum 2-4 years of office-based administrative support in dental
• High-Volume outbound calls experience
============================
Summary of Role:
The Dental Care Management Coordinator provides support to Medicaid members who have dental needs and medical co-morbidities by coordinating care, assisting with benefits navigation, and addressing barriers to access. This is a high-volume outreach role requiring strong administrative, communication, and documentation skills.
Key Responsibilities:
• Conduct high-volume outbound calls to members and respond to inquiries.
• Educate members on dental benefits, rights, and responsibilities.
• Confirm case management criteria and coordinate dental appointments.
• Follow established scripts while adapting to individual member needs.
• Document all interactions and outcomes in the HSP (Health Solutions Plus) system.
• Communicate with internal departments (e.g., Provider Relations, Member Services, Grievances) and external entities (dental offices, PCPs, transportation vendors, state agencies).
• Support additional business needs and assist other departments as needed.
• Perform case follow-ups and ensure timely turnaround on all documentation.
Required Qualifications
Education: High School diploma or GED required.
Experience:
· Minimum 2-4 years of office-based administrative support in dental
· Prior experience with care coordination or full case management
Skills & Systems Tools
• Strong knowledge of medical and/or dental terminology.
• Comfortable working in a fast-paced environment with many daily calls.
• Proficient in Microsoft Outlook, Word, Excel.
• Ability to quickly learn and use internal systems such as HSP.
• Clear written and verbal communication; strong attention to detail.
• The ability to transcribe and compose accurate responses and case notes.
• Able to work independently and with remote teams.
Seniority level
• Seniority level
Mid-Senior level
Employment type
• Employment type
Full-time
Job function
• Job function
Health Care Provider, Other, and Customer Service
• Industries
Hospitals and Health Care, Insurance, and Medical Practices
Referrals increase your chances of interviewing at Media Riders Inc. by 2x
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Volunteer: Do you have a heart for serving? Become an Administrative Assistant for our Volunteer Department.
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Experience: 3 years required
Apply Now
Apply Now
Base pay range
$21.00/hr - $24.00/hr
Direct message the job poster from Media Riders Inc.
A Recruiting BEAST / Team Leader / Manager
• *FULLY REMOTE POSTION**
MUST HAVE
• Prior experience with care coordination or full dental case management
• Minimum 2-4 years of office-based administrative support in dental
• High-Volume outbound calls experience
============================
Summary of Role:
The Dental Care Management Coordinator provides support to Medicaid members who have dental needs and medical co-morbidities by coordinating care, assisting with benefits navigation, and addressing barriers to access. This is a high-volume outreach role requiring strong administrative, communication, and documentation skills.
Key Responsibilities:
• Conduct high-volume outbound calls to members and respond to inquiries.
• Educate members on dental benefits, rights, and responsibilities.
• Confirm case management criteria and coordinate dental appointments.
• Follow established scripts while adapting to individual member needs.
• Document all interactions and outcomes in the HSP (Health Solutions Plus) system.
• Communicate with internal departments (e.g., Provider Relations, Member Services, Grievances) and external entities (dental offices, PCPs, transportation vendors, state agencies).
• Support additional business needs and assist other departments as needed.
• Perform case follow-ups and ensure timely turnaround on all documentation.
Required Qualifications
Education: High School diploma or GED required.
Experience:
· Minimum 2-4 years of office-based administrative support in dental
· Prior experience with care coordination or full case management
Skills & Systems Tools
• Strong knowledge of medical and/or dental terminology.
• Comfortable working in a fast-paced environment with many daily calls.
• Proficient in Microsoft Outlook, Word, Excel.
• Ability to quickly learn and use internal systems such as HSP.
• Clear written and verbal communication; strong attention to detail.
• The ability to transcribe and compose accurate responses and case notes.
• Able to work independently and with remote teams.
Seniority level
• Seniority level
Mid-Senior level
Employment type
• Employment type
Full-time
Job function
• Job function
Health Care Provider, Other, and Customer Service
• Industries
Hospitals and Health Care, Insurance, and Medical Practices
Referrals increase your chances of interviewing at Media Riders Inc. by 2x
Sign in to set job alerts for “Management Coordinator” roles.
Henkel Chemical Management - Site Coordinator
Charlotte, NC $60,000.00-$70,000.00 2 weeks ago
Charlotte, NC $85,000.00-$170,000.00 18 hours ago
Charlotte, NC $69,700.00-$95,000.00 1 day ago
VDC/BIM Coordinator - Mechanical - REMOTE OPTION
Charlotte, NC $80,000.00-$130,000.00 1 week ago
Volunteer: Do you have a heart for serving & leading? Become a Ministry Volunteer Coordinator.
Volunteer: Make A Difference, Charlotte! - Local Coordinator to Exchange Students Needed!
Volunteer: Make A Difference, Fort Mill! - Local Coordinator to Exchange Students Needed!
Volunteer: Make A Difference, Monroe! - Local Coordinator to Exchange Students Needed!
Volunteer: Make A Difference, Belmont! - Local Coordinator to Exchange Students Needed!
Volunteer: Do you have a heart for serving? Become an Administrative Assistant for our Volunteer Department.
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Experience: 3 years required
Apply Now
Apply Now