Care Coordinator – Pulmonary
About the position At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Details Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. Cleveland Clinic Care Coordinators have been very successful in helping patients manage their own care. In this role, your dedication and commitment can decrease Emergency Department visits, observation status, inpatient stays and hospital readmission. Not only do you coordinate services and offer medical advice, but you can also provide comfort and reassurance to patients as they navigate their illness or disease. This position offers a unique opportunity to enhance the Cleveland Clinic experience and leave a lasting impression on their lives, their families and the community, all while further expanding your own nursing skills and growth. This is a hybrid position. A caregiver in this position works 8:00AM – 5:00PM, Monday to Friday, one day a week remote from home. Responsibilities • Work collaboratively with a multidisciplinary care team across the continuum of care for high-risk patients to develop goals, plan interventions and maximize patient outcomes. • Provide care and disease management coordination. • Identify patients in the specialty care practice that have ongoing coordination needs and conduct targeted outreach. • Conduct comprehensive clinical assessments that include disease/age-specific, medical, behavioral, pharmacy, social and end of life needs of each patient. • Inform and work with patients and their families regarding coordination of their care, provide education and coaching, monitor patient compliance with their care plan, perform reassessments regarding patient progress toward goals, and update plan of care. • Serve as a liaison and advocate for patients and families. • Assist in managing transitions of care across care settings, ensuring optimal communication and planning. • Identify barriers, facilitate solutions, and connect others to community resources. Requirements • Graduate from an accredited school of Professional Nursing • Current state licensure as a Registered Nurse (RN) • Basic Life Support (BLS) Certification through the American Heart Association (AHA) or American Red Cross • Three to five years of nursing experience • Strong attention to detail and therapeutic communication skills Nice-to-haves • Bachelor’s of Science in Nursing (BSN) • Specialty certification