Care Coordinator for CCM and RPM

Remote Full-time
Company Description

WellWink Health, LLC is an innovative technology company specializing in patient engagement and care coordination solutions, including Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) software. Our mission is to help medical practices and healthcare facilities deliver exceptional patient experiences, lower healthcare costs, and improve health outcomes. With expertise in digital marketing, website design, and business process outsourcing, we empower healthcare providers to enhance their online presence, attract new patients, and optimize operations. Through advanced technology and tailored solutions, we strive to foster a more connected and efficient healthcare ecosystem.

Role Description

This is a part-time remote role for a Care Coordinator focused on CCM and RPM. The Care Coordinator will be responsible for assisting with patient communication, scheduling follow-ups, and supporting care plans. Daily tasks may include coordinating care between patients and healthcare providers, ensuring compliance with care protocols, providing outstanding customer support, and effectively managing patient records. Maintaining a clear line of communication with healthcare teams and patients will be a key aspect of this role.

Qualifications
• Proficiency in Care Coordination and Case Management
• Strong Communication and Customer Service skills
• Familiarity with Home Care processes and practices
• Attention to detail and ability to handle sensitive medical records responsibly
• Ability to work collaboratively with healthcare teams and independently in a remote environment
• Prior experience with Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) and complete understanding of their protocols is a must
• Basic proficiency in healthcare software or willingness to learn new technologies
• An associate degree or higher in a healthcare-related field preferred

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