(Canada) Sales Development Representative

PointClickCare is a leading health tech company focused on empowering providers to deliver exceptional care. The Sales Development Representative (SDR) role involves generating leads and building sales pipelines for electronic health record products and services, while collaborating with team members to meet sales targets. Responsibilities You will be helping generate opportunities for both our New-Logo and Install-Base AE’s You'll offer a strategic approach to territory planning, account planning, account cohorting, and the pre-discovery stage You’ll engage with your assigned territory of prospects to understand their business, uncover challenges, generate interest, and set up a discovery call with our AE’s You will use our Customer Relationship Management (CRM) system to track progress, schedule activities, and document relevant information on prospective and current customers You will conduct in-depth research and come up with strategic ways to increase wallet share within your assigned client list You will contribute to booking and revenue targets You are often the first point of contact with our prospects, giving us the opportunity to establish a positive relationship and experience Responsible for the strategy and implementation of account-based campaigns and tactics to drive pipeline from a key accounts list (developed in collaboration with Account Executives and Marketing) Skills You are goal oriented, driven, and positive You have a passion for sales and learning what makes businesses tick You are resilient and don't let customer rejections slow you down You share the same passion as we do for the industry we serve You demonstrate exceptional verbal and written communication skills You demonstrate your accountability, so you are reliable in delivering on what you commit to You are exceptional at building strong relationships at all levels You have strong organizational, planning, and prioritization skills You consistently strive to improve yourself and find ways to develop professionally You think outside the box and find creative solutions to problems You have some experience in entry level sales You hold a Post-Secondary Degree/College Diploma You have some experience using CRM systems but is not a requirement (ideally with Salesforce) Benefits Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more! Company Overview PointClickCare develops web-based products and services to help long-term care providers manage the complete lifecycle of resident care. It was founded in 1995, and is headquartered in Mississauga, Ontario, CAN, with a workforce of 1001-5000 employees. Its website is