Campaign Manager - Ad Ops
Description: • Serve as Yelp expert on Multi-location advertiser operations, listing content, and site features (reviews, search, ad delivery) • Obtain all necessary information, campaign assets and creative for program launch from client, while managing clients to Yelp policies and best practices • Activation, day-to-day management, and flawless execution of all client advertising campaigns on and off Yelp • Execute campaign optimizations to fulfill your client’s success metrics • Monitor ad delivery and pacing for on-Yelp campaigns • Communicate campaign performance risk internally to stakeholders • Process all necessary changes to campaign monthly; adding/removing locations, program changes, optimization etc • Be the day-to-day partner to your aligned Sales partner and operational contact for the accounts in your book of business, strengthen the relationship between clients and Yelp by creating sound operational processes • Responsible for technical troubleshooting and leveraging internal and external stakeholders to reach resolution • Develop mutual understanding of account priority with your Sales partner, enable development of pursuit strategy through provision of forecasts, reporting, and documentation • Collaborate, problem solve, and/or map out upcoming client meetings with your Sales partner • Draft all purchase orders and be the liaison to Yelp’s Legal team as needed • Collaborates with Yelp Finance and Accounting teams as needed • Escalate product bugs to Engineering teams • Understand client business goals and anticipate future needs to deliver optimal solutions • Occasional travel required Requirements: • 3+ years in Ad Trafficking, Ad Operations or Media Buying experience • Client-facing experience in a digital advertising role (National/ Enterprise client experience preferred) • Proven track record of successfully managing book of business and supporting sales to help generate, grow and retain revenue • Experience with cost-per-click, auto bidding ad delivery system preferred • Knowledge of 3rd party attribution partners a plus • Excellent written and verbal communication skills; ability to successfully communicate to clients as well as internal stakeholders including but not limited to sales, finance, and product • Proficient in Excel; able to manage large spreadsheets and analyze data in an efficient way • Superior time management and project management skills; able to multitask and manage competing priorities while maintaining a high level of service to Sales partner and clients • Growth mindset and problem solver; ability to see and communicate opportunity that may not be obvious • Positive attitude and outlook at all times with regards to our clients, products, policies, and internal partners; ability to communicate feedback up in a solutions oriented manner • BA/BS degree (required) Benefits: • Full medical, vision, and dental • 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter) • 12 paid holidays, plus one floating holiday • Up to 14 weeks of parental leave • Monthly wellness subsidy • Work from home reimbursement • Flexible spending account • 401(k) retirement savings plan • Employee stock purchase plan Apply tot his job