Call Center Consultant
Now Hiring: Communication Consultants (100% Remote)
Work from anywhere while supporting students and families in higher education.
About the Role
ProEducation Solutions is seeking part-time and full-time Communication Consultants to assist students and parents by answering phone and email inquiries related to financial aid, admissions, registrar, and bursar services for colleges across the U.S. This is a remote, performance-based position, ideal for individuals with higher education experience who want flexible hours and meaningful work.
Key Responsibilities
• Answer phone calls
• Respond to student and parent emails
• Provide accurate information using client systems (view-only access)
• Follow institutional policies and procedures
• Maintain communication logs and follow escalation protocols
Qualifications
• Previous experience in financial aid, admissions, registrar, or bursar offices
• Strong customer service and communication skills
• Familiarity with Banner or PeopleSoft is a plus
• Must pass a criminal background check
Compensation
• Pay is based on the number of calls handled (not hourly)
• Typical range is $15–$35/hour based on experience and volume
• Paid as an independent subcontractor
Tech Requirements
• Windows-based computer (less than 2 years old)
• MS Office (Word & Excel)
• Secure broadband internet
• Headset and basic office equipment (printer/scanner optional)
What We Provide
• Training on college policies and systems
• Email account, VPN access, VoIP phone extension, and all necessary software
Ready to Apply?
Visit: https://www.proed.org/financial-aid-consultant/
Financial Aid Consultant - ProEducation Solutions
Application for a Financial Aid Consultant position with ProEducation Solutions. Apply online for a Financial Aid Consultant.
www.proed.org
Apply Now
Apply Now
Work from anywhere while supporting students and families in higher education.
About the Role
ProEducation Solutions is seeking part-time and full-time Communication Consultants to assist students and parents by answering phone and email inquiries related to financial aid, admissions, registrar, and bursar services for colleges across the U.S. This is a remote, performance-based position, ideal for individuals with higher education experience who want flexible hours and meaningful work.
Key Responsibilities
• Answer phone calls
• Respond to student and parent emails
• Provide accurate information using client systems (view-only access)
• Follow institutional policies and procedures
• Maintain communication logs and follow escalation protocols
Qualifications
• Previous experience in financial aid, admissions, registrar, or bursar offices
• Strong customer service and communication skills
• Familiarity with Banner or PeopleSoft is a plus
• Must pass a criminal background check
Compensation
• Pay is based on the number of calls handled (not hourly)
• Typical range is $15–$35/hour based on experience and volume
• Paid as an independent subcontractor
Tech Requirements
• Windows-based computer (less than 2 years old)
• MS Office (Word & Excel)
• Secure broadband internet
• Headset and basic office equipment (printer/scanner optional)
What We Provide
• Training on college policies and systems
• Email account, VPN access, VoIP phone extension, and all necessary software
Ready to Apply?
Visit: https://www.proed.org/financial-aid-consultant/
Financial Aid Consultant - ProEducation Solutions
Application for a Financial Aid Consultant position with ProEducation Solutions. Apply online for a Financial Aid Consultant.
www.proed.org
Apply Now
Apply Now