Call Center Assistant
Job Description: • Provide exceptional inbound and outbound general and technical support to internal customers. • Responsible for providing accurate answers to internal customer questions or concerns via phone, email or chat. • Responsible for diagnosis and complete resolution of technical issues in a courteous manner. • Responsible for calling remote employees in an efficient manner. • Responsible for staying current on issues that impact our internal customers. Requirements: • High School Diploma or equivalent required. • Must possess excellent customer service skills. • Call center experience is preferred. • A very friendly and helpful attitude and the ability to manage simultaneous tasks. • Ability to work as a member of a team is required. • Must have excellent oral and written communication skills. • Excellent attendance is required. • Experience working with a PC and a Windows environment is required. • Experience working with a Mac is preferred, but not required. Benefits: • This position is not bonus eligible, and information on benefits offered is here. Apply tot his job