Call Center Agent (Permanent WFH)

Be part of a passionate team and create opportunities! CALL CENTER AGENT - PERMANENT WFH Starting salary: PHP 14,000 - 17,600 per month Job Description: Outbound calls for surveys, lead generation, event invitation and/or sales. Inbound calls to resolve customer queries or close lead/sales. Data entry to update customer relationship management (CRM) software. Respond to emails. Create reports using Microsoft Office and Google Drive. Meet the service level agreements set forth. Perform other duties as assigned. Qualifications: Excellent English communication skills. Typing Speed: at least 40WPM. Ability to work under pressure. Ability to multitask, prioritize, and manage time efficiently. Customer orientation and the ability to adapt and respond to different types of personalities. Intelligent. No BPO experience required; fresh graduates are welcome to apply. MUST HAVE the following equipment: Hardware: Laptop/Desktop Intel i3 (7th gen or higher) / AMD Ryzen 3 (or higher)and 8 GB RAM OS: Windows 10 or higher (MacOS equivalent is allowed) Headset: A4Tech (HU 7P or HU 50) or Jabra USB type headset with noise-cancelling feature Internet connection: Wired connection; minimum of at least 30 Mbps Software: Microsoft Office & PDF reader, Anydesk, GDrive, Discord So, why join us? Permanent work-from-home. Full-Time and Long-Term Employment. Government-mandated benefits, Health benefits, leaves, bonuses, and other incentives (except for freelance contracts). Salary will be based on: Skills, Attitude, Performance, and Attendance. Opportunity for regularization and promotion. US and Canadian clients. Shift: Graveyard Monday to Friday. Scholarship program duration: 5 to 8 days. WE LOOK FORWARD TO MEETING YOU!