Business Systems Project Manager
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Affirm, Inc. proudly includes Affirm, PayBright, and Returnly.
As a Project Manager, you will be a technical and operational leader on the Business Systems team within Revenue Operations! You will lead our commercial tech stack, including our CRM and various tech tools, and transform the way our Commercial employees execute new business. We look for candidates who strive for simple, sophisticated solutions and continuously improve their technical and soft skills. The ideal candidate will demonstrate the ability to manage and develop a team, while leading complex projects that enable our Commercial colleagues to thrive.
What You’ll Do
• Coordinate end-to-end Sales technology projects, including project planning, status tracking, design, testing, and release activities
• Establish our Commercial systems roadmap and evaluate complexity and resource requirements for inbound requests
• Collaborate with Revenue Operations and team members to ensure the intake process is timely, effective, and efficient
• Facilitate work management ceremonies such as daily scrums, sprint planning, sprint reviews, and retrospectives
• Record and communicate metrics to improve forecasts
• Communicate progress to team members, anticipate bottlenecks, and provide escalation management
• Work with Procurement to handle new contracts and renewals
What We Look For:
• BA/BS or equivalent 4-year degree required in Computer Science, Engineering, Economics, Business or 3-4 years of industry experience instead of a bachelor’s degree,
• 3+ years experience in SFDC, including any combination of backend development, process automation, user management, or report generation.
• 3+ years of system implementation experience with SFDC add-ons or tech partners
• Solid grasp of Sales business processes in the opportunity-to-close cycle and configure, pricing, and quoting process
• Experience applying concepts from different Agile approaches
• Extensive knowledge of applications/systems like ZoomInfo, Ironclad, Outreach, Docusign, NetSuite, Conga, etc.
• Experience using project management tools like Asana, Jira, Confluence, Trello, etc.
• Demonstrable ability to manage complex projects end-to-end
• Outstanding ability to partner with team members to understand business process challenges and provide guidance on technical solutions
• Scrum Master experience in a technical organization preferred
• Salesforce Administrator or Advanced Administrator Certification preferred
• Experience with Salesforce CPQ is a nice-to-have
Location - Remote U.S.
Grade - USA30
Please note that visa sponsorship is not available for this position.
#LI-Remote
Affirm is proud to be a remote-first company! The majority of our roles are remote and can be located anywhere in the U.S. and Canada (with the exception of the U.S. Territories, Quebec, Yukon, Nunavut, and the Northwest Territories) unless the job indicates a different global location. We are currently building operations in Spain, Poland, and Australia. Employees in remote roles have the option of working remotely or from an Affirm office in their country of hire, and may occasionally travel to an Affirm office or elsewhere for required meetings or team-building events. Our offices in Chicago, New York, Pittsburgh, Salt Lake City, San Francisco and Toronto will remain operational and accessible for anyone to use on a voluntary basis, subject to local COVID-19 guidelines.
All full-time jobs at Affirm (excluding interns and apprentices) are tied to a transparent grade-based pay range taking location into account. The grade for this position in Colorado is listed above.
Read more about what that means for this position; find the Colorado base pay range for the position and benefits here.
If you got this far, we hope you're feeling excited about this role. Even if you don't feel you meet every single requirement, we still encourage you to apply. We're eager to meet people who believe in Affirm's mission and can contribute to our team in a variety of ways—not just candidates who check all the boxes.
Inclusivity:
At Affirm, People Come First is one of our core values, and that’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our D&I program here and our progress thus far in our 2020 DEI Report.
We also believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
By clicking "Submit Application," you acknowledge that you have read the Affirm Employment Privacy Policy, or the Affirm Employment Privacy Notice (EU) for applicants applying from the European Union, and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.
Apply Now
Apply Now
As a Project Manager, you will be a technical and operational leader on the Business Systems team within Revenue Operations! You will lead our commercial tech stack, including our CRM and various tech tools, and transform the way our Commercial employees execute new business. We look for candidates who strive for simple, sophisticated solutions and continuously improve their technical and soft skills. The ideal candidate will demonstrate the ability to manage and develop a team, while leading complex projects that enable our Commercial colleagues to thrive.
What You’ll Do
• Coordinate end-to-end Sales technology projects, including project planning, status tracking, design, testing, and release activities
• Establish our Commercial systems roadmap and evaluate complexity and resource requirements for inbound requests
• Collaborate with Revenue Operations and team members to ensure the intake process is timely, effective, and efficient
• Facilitate work management ceremonies such as daily scrums, sprint planning, sprint reviews, and retrospectives
• Record and communicate metrics to improve forecasts
• Communicate progress to team members, anticipate bottlenecks, and provide escalation management
• Work with Procurement to handle new contracts and renewals
What We Look For:
• BA/BS or equivalent 4-year degree required in Computer Science, Engineering, Economics, Business or 3-4 years of industry experience instead of a bachelor’s degree,
• 3+ years experience in SFDC, including any combination of backend development, process automation, user management, or report generation.
• 3+ years of system implementation experience with SFDC add-ons or tech partners
• Solid grasp of Sales business processes in the opportunity-to-close cycle and configure, pricing, and quoting process
• Experience applying concepts from different Agile approaches
• Extensive knowledge of applications/systems like ZoomInfo, Ironclad, Outreach, Docusign, NetSuite, Conga, etc.
• Experience using project management tools like Asana, Jira, Confluence, Trello, etc.
• Demonstrable ability to manage complex projects end-to-end
• Outstanding ability to partner with team members to understand business process challenges and provide guidance on technical solutions
• Scrum Master experience in a technical organization preferred
• Salesforce Administrator or Advanced Administrator Certification preferred
• Experience with Salesforce CPQ is a nice-to-have
Location - Remote U.S.
Grade - USA30
Please note that visa sponsorship is not available for this position.
#LI-Remote
Affirm is proud to be a remote-first company! The majority of our roles are remote and can be located anywhere in the U.S. and Canada (with the exception of the U.S. Territories, Quebec, Yukon, Nunavut, and the Northwest Territories) unless the job indicates a different global location. We are currently building operations in Spain, Poland, and Australia. Employees in remote roles have the option of working remotely or from an Affirm office in their country of hire, and may occasionally travel to an Affirm office or elsewhere for required meetings or team-building events. Our offices in Chicago, New York, Pittsburgh, Salt Lake City, San Francisco and Toronto will remain operational and accessible for anyone to use on a voluntary basis, subject to local COVID-19 guidelines.
All full-time jobs at Affirm (excluding interns and apprentices) are tied to a transparent grade-based pay range taking location into account. The grade for this position in Colorado is listed above.
Read more about what that means for this position; find the Colorado base pay range for the position and benefits here.
If you got this far, we hope you're feeling excited about this role. Even if you don't feel you meet every single requirement, we still encourage you to apply. We're eager to meet people who believe in Affirm's mission and can contribute to our team in a variety of ways—not just candidates who check all the boxes.
Inclusivity:
At Affirm, People Come First is one of our core values, and that’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our D&I program here and our progress thus far in our 2020 DEI Report.
We also believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
By clicking "Submit Application," you acknowledge that you have read the Affirm Employment Privacy Policy, or the Affirm Employment Privacy Notice (EU) for applicants applying from the European Union, and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.
Apply Now
Apply Now