Business Systems Graduate - App Support
About the position As a Business Systems Graduate in the Verizon Ireland Global Supply Chain, Sourcing and Sustainability group, you will contribute efforts on operational support for the organization and clear application issues. You will work in a cross-functional and cross-organizational environment (including Third party partners) to facilitate and deliver operational resolutions. You will partner with Global Technology Services colleagues when additional assistance is needed to resolve application issues tied to functionality and/or interfaces. Responsibilities • Understanding operational business challenges across Global Supply Chain, Sourcing and Sustainability • Carrying out data analyses, assisting with interpretation and providing data-driven recommendations • Provides consultative insight into business performance, where needed, and suggests areas and methods of improving operations to the business • Implements and oversees analytical approaches and methodologies • Identifying, owning and resolving application fallout errors and driving resolutions to gaps in application functionality • Identifying, owning, and Testing functionality on fixes, enhancements or new releases prior to end-user acceptance • Creating documentation related to upcoming functionality releases • Creating and delivering training to end users Requirements • Recently graduated with a degree in Business Information Systems, Technology management Business with Computing, or a related discipline • A related co-op or internship experience, with proven project and work experience (a portfolio is helpful) • Exposure to enterprise software systems • Strong organisational skills • Experience using Google G-Suite Applications and Microsoft Office Applications Nice-to-haves • Exposure, knowledge or proficiency in SAP application suites (S4 HANA, Ariba, IBP) or related systems • Experience in system testing • Good team player, well organized and self-starter • Ability to work independently and within a team in a fast-paced environment • Strong interpersonal communication skills with ability to multitask Apply tot his job