Business System Analyst - TH
Who We Are Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across various service offerings: Web, Mobile & Digital Marketing | Enterprise AI | Customer Care AI & Technology | Enterprise Technology ModernizationFrom mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.ResponsibilitiesOur current requirement includes the following qualifications:Minimum 6–8 years of Business Analyst experienceFull hands-on experience across the SDLCExperience working in both Agile and Waterfall development environmentsStrong technical aptitude, including the ability to understand data concepts, perform data extraction using SQL, and draft functional and system requirement behaviorsProven experience producing BRD and FRD documentationQuick learner, adaptable, and able to ramp up efficientlyCanada-based candidates preferred, ideally within the GTAQualifications Computer Science degree or equivalent IT educational backgroundEqual Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us.For more information on how we use your information, see our Privacy Policy.