Business Relationship Support Associate - GPL Dedicated CSO 3

Wells Fargo is seeking a Business Relationship Support Associate within Global Payments & Liquidity as part of Enterprise Functions. This role involves acting as the main point of contact for customers, managing a complex portfolio, and ensuring compliance with regulatory and company requirements. Responsibilities Be responsible for a complex portfolio of customers Share leadership role with managers to oversee a portfolio of accounts Identify opportunity for process improvements within the portfolio Review and analyze the decision process for customer accounts Evaluate the profitability and risk of designated portfolio Verify compliance and report identified issues for resolution Present recommendations to resolve and exercise independent judgment Develop expertise in the policies, procedures, and compliance requirements Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals Interact with internal customers Receive direction from leaders Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements Skills 6+ months of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Experience servicing requests from non-banking financial institutions, correspondent banks, as well as payment operations Treasury Management Dedicated Client Services experience Experience supporting Complex Treasury Management Products (Ex: ECS Product Suite, BAI, International Wires) and utilizing Treasury Management Tools and Applications (Ex: UAM, Service View, Hogan) Ability to triage and troubleshoot complex issues, inclusive of root cause identification and communication of resolution to clients and internal stakeholders Intermediate knowledge of Commercial Banking or Corporate Investment Banking client base Strong personal leadership skills, including initiative, accountability and the ability to inspire and motivate others Excellent verbal, written, and interpersonal communication skills Ability to work effectively in a team environment and across all organizational levels; where flexibility, collaboration, and adaptability are important Effective organizational, multi-tasking, and prioritizing skills Ability to work in a fast-paced deadline driven environment Benefits Health benefits 401(k) Plan Paid time off Disability benefits Life insurance, critical illness insurance, and accident insurance Parental leave Critical caregiving leave Discounts and savings Commuter benefits Tuition reimbursement Scholarships for dependent children Adoption reimbursement Company Overview Wells Fargo & Company is a financial services firm that provides banking, insurance, investments, and mortgage services. It was founded in 1852, and is headquartered in San Francisco, California, USA, with a workforce of 10001+ employees. Its website is