Business Process Transformation Manager

Reddit is a community of communities. It’s built on shared interests, passion, and trust and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 101M+ daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit redditinc.com . We are looking for candidates who are located within the Eastern time zone. Responsibilities: Process Analysis & Optimization : You will conduct analyses of existing business processes across various departments, including sales, finance, and vendor operations. Your mission is to identify inefficiencies, bottlenecks, opportunities to develop standardized processes, and areas ripe for automation or offshoring. You will design and map out new, streamlined workflows using process improvements to drive significant gains in efficiency and productivity. Policy Development & Governance : You will be the architect of our internal policy framework. This includes developing, writing, and implementing clear, scalable business policies that align with our strategic goals. You will also establish a robust governance model to ensure policy adherence, monitor their effectiveness, and manage regular reviews and updates. Change Management : You will be a champion of change. This role requires a strong focus on the human element of transformation. You will develop and execute a comprehensive change management plan, which includes creating communication strategies, stakeholder engagement models, knowledge repositories, and training programs to ensure smooth adoption of new processes and policies. Cross-Functional Collaboration : You will serve as the connective tissue between various teams. You will work closely with leaders in technology, legal, and business operations to ensure that new processes and policies are technically feasible, legally sound, and meet business needs. Performance Measurement : You will define and track key performance indicators (KPIs) to measure the success of process and policy changes. You will provide regular, data-driven reports to senior leadership, demonstrating the impact and value of our transformation initiatives. Decipher Stakeholder Feedback: You will collect and translate feedback from a large group of stakeholders into clear, actionable requirements and prioritize them according to business goals. Required Qualifications: 5-7+ years of experience in business process management or transformation, with a strong emphasis on process and policy development. Possess a strong analytical mindset and a proven ability to solve complex business problems. Excellent written and verbal communication skills are non-negotiable, as is the ability to influence and manage stakeholders at all levels. Deep understanding of change management principles and process improvement methodologies is essential. Experience with policy development and governance frameworks is also critical. Preferred Qualifications: Experience working in digital advertising Benefits: Comprehensive Healthcare Benefits and Income Replacement Programs 401k Match Family Planning Support Gender-Affirming Care Mental Health & Coaching Benefits Flexible Vacation & Reddit Global Days off Generous paid Parental Leave Paid Volunteer time off Pay Transparency: This job posting may span more than one career level. In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit . To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below. The base pay range for this position is:$154,700—$216,600 USD In select roles and locations, the interviews will be recorded, and transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors . Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.