Business Operations Manager: Regulatory Affairs
About the position Cisco's Regulatory Affairs, Legal team is seeking a highly skilled and experienced Business Operations Manager to join the Governance Operations team. This role requires attention to detail, strong program management skills, agility, curiosity, and demonstrated experience analyzing complex regulatory problem statements and distilling them into actions and execution working collaboratively and cross-functionally. The Regulatory Affairs team within Cisco's Legal department is comprised of lawyers, operational specialists, program managers, engineers, and subject matter experts focused on topics including privacy, global trade, cybersecurity, telecommunications, environmental sustainability, and various regulatory practice areas. The Regulatory Affairs team's charter is aligned with influencing, interpreting, and implementing evolving and existing regulations that impact Cisco's business and interacting with external stakeholders on these important topics. We partner with colleagues in Legal and functional teams across the company to drive impact. Responsibilities • Providing end-to-end project planning and execution to ensure on time delivery and implementation of process improvements within scope and budget. • Mapping and evaluating processes, developing process measurement approaches and metrics (KPIs/OKRs), measuring progress and performance against process requirements, and identifying process improvement opportunities. • Collecting information to identify the root cause of project and process issues and challenges, assessing risks and proactively managing project challenges to mitigate potential issues. • Delivering training, tools, and mechanisms for communicating effectively with stakeholders at all levels on process analysis, success measurements, improvements, and controls. Requirements • Bachelor's or master's degree from an accredited school, preferably with a focus on Law or Policy. • 6+ years of relevant experience in project or program management. • Proven track record of managing cross-functional compliance projects and initiatives at-scale, working collaboratively across various stakeholders to achieve high quality outcomes and balancing priorities within timelines, and proactively identifying and solutioning project risks to execute effective, efficient regulatory compliance strategies and programs. • Strong understanding of compliance program design, management, and implementation. • Proficient in Microsoft SharePoint and PowerPoint. Nice-to-haves • Experience working in the corporate legal department of a large technology company or similar industry. • Project Management Professional (PMP) certification. • Proficient in Tableau and MS Excel. Benefits • Quality medical, dental and vision insurance. • 401(k) plan with a Cisco matching contribution. • Short and long-term disability coverage. • Basic life insurance. • Numerous wellbeing offerings. • Up to twelve paid holidays per calendar year. • Flexible Vacation Time Off policy. • Sick Time Off policy with 80 hours provided on hire date. • Paid time away to deal with critical or emergency issues. • Additional paid time to volunteer and give back to the community. Apply tot his job