Business Operations Associate, People & Talent

About RampRamp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence to maximize the impact of every dollar and hour spent. More than 40,000 businesses, from family-owned farms to e-commerce giants to space startups, have saved $10B and 27.5M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over $80 billion in purchases each year.Ramp’s investors include Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, and Redpoint, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart.Ramp has been named to Fast Company’s Most Innovative Companies list and LinkedIn’s Top U.S. Startups for more than 3 years, as well as the Forbes Cloud 100, CNBC Disruptor 50, and TIME Magazine’s 100 Most Influential Companies.About the role Over the past year, Ramp has grown from 800 to over 1,200 employees (and counting!)—and that growth has brought new complexity to how we support our people. We’re hiring an operator who’s excited to streamline and scale People and Talent operations through the power of technology. Ramp is a tech- and AI-powered company on a mission to modernize finance—and we’re bringing that same innovation to how we support our people. In this role, you’ll help “Rampify” our People and Talent operations by owning and improving the day-to-day processes that keep our teams running. This is a chance to build the systems and structure that help Ramp continue to grow — by taking care of the people who make it happen.What you'll doOwn and manage a core subset of our People and Talent processes, such as our employee help desk, candidate offer workflows, LMS, and compliance, and headcount planning —ensuring each runs smoothly and scales effectively with the business.Lead automation efforts by identifying operational pain points and implementing scalable, tech-enabled solutions.Help own and maintain our People & Talent tech stack (HRIS, ATS, and more!), ensuring tools are effectively managed, adopted, and optimized.Create and maintain internal documentation for People & Talent processes, continuously refining them to reflect best practices and support a high-quality employee experience.What you'll need3+ years of experience in operations, ideally within a fast-paced environment.Have a track record of owning and optimizing operational processes.Are tech-savvy, curious, and excited to apply modern tools—including AI and low-or no-code solutions—to streamline and elevate how our work gets done.Bring strong fluency with technology systems (e.g. HRIS, ATS, LMS, CRM, etc.) and are confident evaluating, implementing, and maintaining tech tools.Are a structured thinker who documents processes clearly and continuously improves them for quality and scalability.Proficient in Excel or Google Sheets, with the ability to analyze data and use it to inform decisions and strategic thinking.Thrive in cross-functional environments and work proactively to drive alignment and outcomes without waiting to be asked.Passionate about supporting candidates, employees, and People & Talent organizations.Nice-to-HavesA background in computer science or a related technical field.Hands-on coding experience or comfort working with APIs, scripts, or low-code/no-code platforms.Direct experience working on People or Recruiting/Talent teams.Benefits (for U.S.-based full-time employees)100% medical, dental & vision insurance coverage for youPartially covered for your dependentsOne Medical annual membership401k (including employer match on contributions made while employed by Ramp)Flexible PTOFertility HRA (up to $5,000 per year)WFH stipend to support your home office needsWellness stipendParental LeaveRelocation support to NYC or SFPet insuranceOther noticesPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Ramp Applicant Privacy Notice

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