Business Intelligence & CRM Analyst​/Hybrid​/Remote

Position: Business Intelligence & CRM Analyst (Hybrid/Remote)How to ApplyA cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline experience that directly relate to this position.SummaryAs the Center for Entrepreneurship's Business Intelligence & CRM Analyst, you will support our data collection, management and reporting processes. You will report to the CFE Unit Administrator and will work in collaboration with the CFE team to manage our Customer Relationship Management (CRM) systems and support our data analytics needs. The CFE prioritizes data informed decision-making, and you will present data to enhance our ability to understand and act on the information and tell the stories of our students and programs.What You'll Do* Design and manage the CFE's Customer Relationship Management (CRM) systems architecture.* Manage the collection, entry, organization, and validation of internal and external data.* Prepare and evaluate relevant data that support the CFE's reporting needs, including CFE key indicators, annual reports, sponsored research reports, and special projects.* Work in collaboration with program leads to determine data, reports, analytics, training, and service requirements. Develop reports, dashboards, and visualizations using appropriate Business Intelligence tools and techniques based on customer needs.* Produce ad-hoc reports to support our programs' recruitment, marketing and other projects.A full job description can be found here Source link Apply tot his job