Business Analyst, Workflow Consultant – Legal Technology
Job Description: • Conduct interviews, research, and process observations to identify automation opportunities • Create process maps, requirements documents, and solution designs that reflect optimized workflows • Troubleshooting conditional logic and data validation to ensure reliable workflow performance • Multitask and prioritize effectively in a consulting environment, managing multiple client relationships and concurrent projects • Develop, test, and deploy automated workflows using no-code/low-code platforms with a focus on efficiency, error handling, and integration logic • Serve as the voice of the user—ensuring intuitive, efficient, and delightful end-user experiences • Lead workshops, demos and live solutioning sessions, bridging communication between technical and non-technical stakeholders • Maintain project ownership: monitor timelines, scope, and budget to ensure successful outcomes • Deliver client-facing reports, proposals, and supporting documentation • Build expertise in legal technology tools, workflow design principles, and system integrations • Collaborate with cross-functional teams including engineers, legal professionals, and developers • Stay ahead of legal tech trends and identify areas for innovation and growth Requirements: • 4-year undergraduate degree in business, finance, legal studies, MIS, computer science, or similar field • 3+ years of experience in consulting, legal operations, or process automation • Strong analytical and problem-solving skills—especially around processes and systems • Ability to communicate complex ideas clearly (verbally and in writing) • Experience creating process documentation and workflow diagrams • Comfortable translating business requirements into technical specs or configurations • Proficiency with productivity tools (Excel, PowerPoint, Word, Visio or Lucidchart) • Technical aptitude and a willingness to learn no-code/low-code platforms • Passion for legal technology, operations, or enterprise workflow automation • Experience working with legal departments or related functions is a plus • Entrepreneurial mindset—confident, adaptable, and proactive • Willingness to work in a fast-paced, collaborative, and remote-first environment • Bonus: familiarity with platforms like TAP, ServiceNow, Onit, Checkbox, Airtable, or Tonkean Benefits: • Competitive compensation, profit-sharing, and strong benefits • Unlimited PTO and a fully remote, flexible work culture Apply tot his job