Business Analyst, Sales Technology
Gartner is a leading company that guides enterprise leaders with expert analysis and bold ideas. The Business Analyst, Sales Technology will define and deliver the conference technology roadmap by partnering with cross-functional teams, documenting business requirements, and driving project execution. Responsibilities Partnering closely with the Product Owner(s) on one or more products to write high quality user stories explaining business problems Collaborating with cross-functional teams to drive projects and business process improvements Documenting a detailed business analysis, outlining problems, opportunities, and solutions for the business Performing GAP analysis of business rules, and system process flows Streamlining process of reporting system related issues Translating business & technology strategies into detailed requirements and deliverables Interacting with conference attendees and Gartner associates to troubleshoot challenges remotely and onsite at conferences globally Skills 1-3 years of business analysis and project management experience Exceptional problem-solving capabilities: Able to solve complex problems, thinking creatively, and using data to tell a story Drive / Passion: You are passionate about the experience and delivering uncompromising quality. Self-motivated & accountable, with a high level of commitment to responsibility Communication skills: You're an excellent verbal and written communicator capable of eliciting client and stakeholder feedback and documenting clear requirements Leadership: You've demonstrated a proven track record of driving continuous product improvements ranging from bug fixes to new features and deliverables. Action-oriented and driven to achieve results and build trust with both business partners and internal developers Influence: You must demonstrate a high level of collaboration and strong negotiation skills Organization skills: Extremely organized with strong time-management skills Bachelor's degree Willing to travel up to 3-5 times a year to support the seamless execution of in-person conferences Experience with Salesforce and sales process optimization Benefits Generous PTO A 401k match up to $7,200 per year The opportunity to purchase company stock at a discount Company Overview Gartner provides fact-based consulting services, helping clients use and manage IT to enhance business performance. It was founded in 1979, and is headquartered in Stamford, Connecticut, USA, with a workforce of 10001+ employees. Its website is Company H1B Sponsorship Gartner has a track record of offering H1B sponsorships, with 51 in 2025, 43 in 2024, 60 in 2023, 66 in 2022, 96 in 2021, 71 in 2020. Please note that this does not guarantee sponsorship for this specific role.