Booking Advisor, F/M/NB Trilingual IT-FR-EN, Fixed-Term Contract

Job DescriptionThe Disneyland Paris Difference:A unique working environment: Immerse yourself in an international environment with countless opportunities.Structured working hours: Enjoy consecutive days off and overtime pay.Additional benefits: 13th month's salary and double pay on bank holidays (after one year's seniority).Convenient accommodation: Housing close to our parks, subject to availability.Commuting benefits: Reimbursement of 80% of the Navigo Pass, meal subsidies, and other discounts.Exclusive access: Enjoy our parks and the Disney+ platform.And many more benefits: Supplementary health insurance, training opportunities, recognition programs, exclusive events, parenting support, company concierge service, and more. Learn more here.Embark on a unique professional adventure: Join a young and dynamic team and be part of a magical journey!Your environment: The Disneyland Paris Customer Relations Center (CRC) has over 450 employees dedicated to Sales and Customer Relations. Our team communicates in 7 different languages (French, English, Dutch, German, Spanish, Italian, and Portuguese) via phone, email, and social networks. We are currently looking for talent speaking Italian.Your Role: As a Booking Advisor, you will embody Disney magic through various communication channels to support and enhance the experience of Disneyland Paris visitors. Your responsibilities will include:Identifying the needs of visitors and travel agents.Advising and informing them in Italian, French and/or English.Provide personalized sales solutions.Your daily tasks:Telecommuting: Possible from Metropolitan France, up to a maximum of 10 days per month.Available positions: Fixed-term contract (from July 2026 to end of March 2027)Next integration dates: July 1st 2026Work schedule:Alternating between 31-hour weeks (3 days off) and 39-hour weeks (2 days off).Working hours: 9am to 7:45pm Monday to Friday, 9am to 6:00pm on Saturday. No work on Sunday.Compensation: Fixed + variable remuneration.Advantages of Working at Disneyland Paris:Location: Situated at the gates of Disneyland Paris, the CRC is conveniently located at the Val d'Europe train station, a vibrant area 40 minutes east of Paris.Supportive environment: Newcomers are sponsored and guided by local management throughout the integration program.Comprehensive training: An 11 to 13-week training course combining theory and practice is held in Val d'Europe prior to the start of the position.Multicultural environment: Improve your language skills in a diverse workplace.Career growth: Plenty of opportunities for internal promotion and horizontal mobility.Employee Benefits: Enjoy recognition programs, access to Disney Parks, exclusive events, discounts, sports and festive events, parenting support, concierge services, and more.Is this position for you?Are you interested in Customer Relations across different media (phone, email, social networks)?Are you a good listener and able to provide friendly solutions?Are you motivated by sales goals?Are you comfortable using multiple software programs and business tools simultaneously?Must have at least 2 years of experience in customer service, whether in a call center, travel agency, or hotel reception.Language requirements:Italian: C1/C2 MandatoryFrench: C1/C2 MandatoryEnglish: C1/C2 MandatoryReady to bring the Disney magic to life? Apply now! CityMarne la Vallee Cedex 4Job TypeFull Time Country / RegionFRState / Region / Province77SegmentDisney Parks, Experiences and Products Additional InformationInterviews will take place remotely, by videoconference, for positions located partly face-to-face, in Marne la Vallée, and / or remotely, according to the teleworking agreement currently in force in the company.The use of a device equipped with a keyboard is strongly recommended to facilitate exchanges.Please include your most recent resume.Position is Short TermApplication Deadline: April 12, 2026CategoryCall CenterBusinessDisneyland ParisRequired EducationPreferred QualificationsPostal Code77700Preferred Education

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