Bilingual Shipment Support Specialist - Spanish (Evening Shift) (Hiring Immediately)
Penske Logistics is looking for Bilingual Transportation Customer Service
Coordinators (Spanish) to become part of an excellent team. This is a great
opportunity for individuals who are outgoing, customer-focused individuals to
help support our customers across the country.
*Position Summary:**
In this role, Bilingual Transportation Customer Service Coordinators (Spanish)
will monitor route status and provide required information using
Transportation Management Systems and electronic resources such as web portals
and email.
*Why is Penske Logistics for you?**
We take pride in offering a competitive wage and great benefits including:
Base Pay: $20.00 per hour
*Work Schedule:**
This position supports a 247 operation and flexibility to work weekends and
holidays are required. You will have two days off per week (one weekday and
one weekend).
2nd Shift: 2:00pm-10:30pm | PT Shift 2-3 days 4-8 hr shift
This position will initially be located at our corporate campus, which is 7
miles south of the city of Reading located at 2675 Morgantown Road, Reading,
PA 19607, training will be conducted the first 4 weeks once hired on 1st shift
Monday - Friday 9am - 3pm with potential opportunity for remote work once
completed.
*Additional Benefits:**
Paid Time Off
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
401K
Associate Referral Program
Our associates also enjoy numerous associate discounts and opportunities to
grow with the organization!
*Major Responsibilities:**
Acts as the first line of contact for customers routine reporting requirements, providing the customer with status updates as needed
Communicates effectively with customers and drivers providing concise instruction andor information through verbal and written communication methods
Answers and processes requests received through inbound calls and emails in a timely manner
Monitors routes for exceptionsabnormal route conditions, and provides timely feedback to internal and external customers
Escalates all non-routine customer inquiries appropriately to solve operational issues
Serves as the primary contact for data collection, audit, and reporting of various performance metrics
Supports with root cause analysis, use of reporting tools, and Key Performance Indicators
Other projects as assigned by the supervisor
*Qualifications:**
-Previous customer service experience is required.
-High School diploma or equivalent required, Associates Bachelors is preferred.
-Bilingual skills (Spanish) Required
-Regular, predictable, full attendance is an essential function of the job.
-Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.
*Physical Requirements:**
-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-The associate will be required to: read; communicate verbally andor in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
-While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift andor move up to 25lbs12kg.
-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
Penske is an Equal Opportunity Employer.
*About Penske Logistics**
Penske Logistics is a wholly owned subsidiary of Penske Truck Leasing. With
operations in North America, South America, Europe and Asia, Penske Logistics
provides supply chain management and logistics services to leading companies
around the world. Penske Logistics delivers value through its design, planning
and execution in transportation, warehousing and freight management. Visit
www.PenskeLogistics.com to learn more.
Job Category: Administrative
Job Family: General Administration
Address: 100 Kachel Boulevard
Primary Location: US-PA-Reading
Employer: Penske Logistics LLC
Req ID: 2410024
Apply Now
Coordinators (Spanish) to become part of an excellent team. This is a great
opportunity for individuals who are outgoing, customer-focused individuals to
help support our customers across the country.
*Position Summary:**
In this role, Bilingual Transportation Customer Service Coordinators (Spanish)
will monitor route status and provide required information using
Transportation Management Systems and electronic resources such as web portals
and email.
*Why is Penske Logistics for you?**
We take pride in offering a competitive wage and great benefits including:
Base Pay: $20.00 per hour
*Work Schedule:**
This position supports a 247 operation and flexibility to work weekends and
holidays are required. You will have two days off per week (one weekday and
one weekend).
2nd Shift: 2:00pm-10:30pm | PT Shift 2-3 days 4-8 hr shift
This position will initially be located at our corporate campus, which is 7
miles south of the city of Reading located at 2675 Morgantown Road, Reading,
PA 19607, training will be conducted the first 4 weeks once hired on 1st shift
Monday - Friday 9am - 3pm with potential opportunity for remote work once
completed.
*Additional Benefits:**
Paid Time Off
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
401K
Associate Referral Program
Our associates also enjoy numerous associate discounts and opportunities to
grow with the organization!
*Major Responsibilities:**
Acts as the first line of contact for customers routine reporting requirements, providing the customer with status updates as needed
Communicates effectively with customers and drivers providing concise instruction andor information through verbal and written communication methods
Answers and processes requests received through inbound calls and emails in a timely manner
Monitors routes for exceptionsabnormal route conditions, and provides timely feedback to internal and external customers
Escalates all non-routine customer inquiries appropriately to solve operational issues
Serves as the primary contact for data collection, audit, and reporting of various performance metrics
Supports with root cause analysis, use of reporting tools, and Key Performance Indicators
Other projects as assigned by the supervisor
*Qualifications:**
-Previous customer service experience is required.
-High School diploma or equivalent required, Associates Bachelors is preferred.
-Bilingual skills (Spanish) Required
-Regular, predictable, full attendance is an essential function of the job.
-Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.
*Physical Requirements:**
-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-The associate will be required to: read; communicate verbally andor in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
-While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift andor move up to 25lbs12kg.
-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
Penske is an Equal Opportunity Employer.
*About Penske Logistics**
Penske Logistics is a wholly owned subsidiary of Penske Truck Leasing. With
operations in North America, South America, Europe and Asia, Penske Logistics
provides supply chain management and logistics services to leading companies
around the world. Penske Logistics delivers value through its design, planning
and execution in transportation, warehousing and freight management. Visit
www.PenskeLogistics.com to learn more.
Job Category: Administrative
Job Family: General Administration
Address: 100 Kachel Boulevard
Primary Location: US-PA-Reading
Employer: Penske Logistics LLC
Req ID: 2410024
Apply Now