Bilingual Outbound Call Center Representative

Bilingual Remote Outbound Call Center Representative Life Line Screening | Full-Time | Fully Remote We are looking to add to our bilingual (English/Spanish) call center team! Come be part of a growing, mission-driven healthcare company where your work truly makes a difference. At Life Line Screening, you’ll help individuals take control of their health through preventive screenings — all while working from the comfort of your home. We offer stable full-time schedules, competitive pay with incentives, comprehensive benefits, and long-term career growth in a supportive, performance-driven environment. Compensation & Benefits Hourly pay: $15/hour + bonus incentives Paid Time Off & Paid Holidays Medical, Dental, Vision Insurance Health Savings Account (HSA) 401(k) with Employer Match Professional Development Opportunities Referral Bonus Program Courtesy preventive health screenings for you and eligible family/friends All equipment provided (computer, monitor, phone, headset, etc.) Paid virtual training Schedule Options Choose the shift that works best for you: 9:00 AM – 5:30 PM EST 12:30 PM – 9:00 PM EST (8.5-hour shifts between 9:00 AM – 9:00 PM EST) What We’re Looking For Please review carefully — candidates must meet all requirements to be considered. Bilingual (English and Spanish) Desire to work in a fast-paced outbound call center environment Strong phone presence with exceptional consultative communication skills Proven job stability (no job-hopping) Ability to effectively de-escalate conversations Competitive mindset with a passion for meeting and exceeding goals High School Diploma or GED required (some college preferred) Ability to pass a pre-employment drug screen and criminal background check About the Role As a Remote Outbound Representative , you’ll use a compassionate, consultative approach to educate patients about the importance of preventive health screenings. Your conversations directly support early detection and improved quality of life. This role is ideal for individuals who thrive in a fast-paced, goal-oriented call center environment and are motivated by performance and purpose. What You’ll Do Place 100–150 outbound calls per shift to remind patients to return their screening kits Educate callers on the benefits of early detection , including prevention of colon disease and colon cancer Identify and assist with any barriers preventing patients from returning their kits Use a consultative approach to provide clear, accurate information and encourage successful kit returns Professionally de-escalate concerns and maintain a positive customer experience Work-From-Home Requirements Minimum internet speed: 50 Mbps download 10 Mbps upload Designated, quiet workspace free from distractions Ability to work independently and remain focused during scheduled shifts Equal Opportunity Employer Life Line Screening is proud to be an Equal Opportunity Employer . We value diversity and are committed to creating an inclusive environment for all employees.