Bilingual Medical Client Service Rep
Bilingual Customer Service Representative - Remote Job at Teleperformance USA, Arizona
Teleperformance USA
Arizona
Job Description
Category: Customer Service/Support
About TP: TP is a global, digital business services company. We deliver advanced, digitally powered services to help top brands streamline their operations sustainably. With over 500,000 passionate employees speaking more than 300 languages, our global presence supports our communities, clients, and the environment.
Benefits include:
Paid Training
Competitive Wages
Full Benefits (Medical, Dental, Vision, 401k, etc.)
Paid Time Off
Employee wellness and engagement programs
TP and You: We blend high-tech and high-touch approaches with industry expertise to simplify, accelerate, and secure people's lives. As a customer service representative, you will handle inquiries, resolve issues, and provide excellent service, working in a collaborative environment.
Note: Currently, TP offers employment only to residents in specific states listed in the description.
Your Responsibilities
Handle customer inquiries with care and innovation
Provide excellent service through active listening
Maintain confidentiality of customer information
Resolve issues proactively on the first call
Communicate appropriately and de-escalate when necessary
Track call information for reporting
Provide feedback on call issues
Upsell when appropriate
We seek fearless individuals who are bilingual (English and Spanish fluent), able to work remotely, with at least 6 months of customer service experience, and other qualifications listed in the description.
Work from Home Requirements:
Internet speed of at least 15 Mbps download and 5 Mbps upload
No satellite, mobile data hotspots, P2P, or VPN connections
Proof of internet speed
Quiet, clean workspace
Join our TP Family! We value a supportive, inclusive, and diverse workplace that promotes happiness and work-life balance. TP is an Equal Opportunity Employer.
#J-18808-Ljbffr Itlearn360
Apply Now
Teleperformance USA
Arizona
Job Description
Category: Customer Service/Support
About TP: TP is a global, digital business services company. We deliver advanced, digitally powered services to help top brands streamline their operations sustainably. With over 500,000 passionate employees speaking more than 300 languages, our global presence supports our communities, clients, and the environment.
Benefits include:
Paid Training
Competitive Wages
Full Benefits (Medical, Dental, Vision, 401k, etc.)
Paid Time Off
Employee wellness and engagement programs
TP and You: We blend high-tech and high-touch approaches with industry expertise to simplify, accelerate, and secure people's lives. As a customer service representative, you will handle inquiries, resolve issues, and provide excellent service, working in a collaborative environment.
Note: Currently, TP offers employment only to residents in specific states listed in the description.
Your Responsibilities
Handle customer inquiries with care and innovation
Provide excellent service through active listening
Maintain confidentiality of customer information
Resolve issues proactively on the first call
Communicate appropriately and de-escalate when necessary
Track call information for reporting
Provide feedback on call issues
Upsell when appropriate
We seek fearless individuals who are bilingual (English and Spanish fluent), able to work remotely, with at least 6 months of customer service experience, and other qualifications listed in the description.
Work from Home Requirements:
Internet speed of at least 15 Mbps download and 5 Mbps upload
No satellite, mobile data hotspots, P2P, or VPN connections
Proof of internet speed
Quiet, clean workspace
Join our TP Family! We value a supportive, inclusive, and diverse workplace that promotes happiness and work-life balance. TP is an Equal Opportunity Employer.
#J-18808-Ljbffr Itlearn360
Apply Now