Bilingual Licensed Healthcare Insurance Special...
Join TTEC and ignite your career as a Bilingual Licensed Healthcare Insurance Specialist. Be a part of a team that brings humanity into business, making a significant impact in the lives of our customers. As a valuable member of our remote work-from-home team, you'll assist individuals in navigating their healthcare insurance options, ensuring they receive the best coverage for their needs. This role is an excellent opportunity for those who are passionate about customer service and eager to make a difference. What You’ll Be Doing: Guide customers in understanding their coverage and help them select the right products and services. Provide comprehensive customer service, handling both inbound calls and follow-up communications. Respond compassionately to inquiries, utilizing active listening skills to select the best solutions efficiently. Identify additional needs and suggest product upgrades that benefit the customer. Facilitate the sales or renewal of health plans, with performance-based sales conversions expected. What You Bring to the Role: Current health insurance license in your state. Stable high-speed internet connection (>25 mbps download and 10 mbps upload). A minimum of six months sales experience. Integrity to maintain HIPAA patient privacy. Strong customer service skills, with empathy and active listening abilities. A high school diploma or equivalent. Proficient computer navigation skills. What You Can Expect: Support for your career and professional development. An inclusive culture that encourages community involvement. A global team of lifelong learners guided by our core values. All license fees covered by TTEC as your employer. Paid continuing education opportunities. Guaranteed hourly pay of $24/hour after July 15th, with performance-based bonuses enabling earnings up to $28/hour. A comprehensive benefits package including PTO, tuition reimbursement, and health and wellness incentives. TTEC is dedicated to ensuring you have the skills and support to thrive in your role. From day one training to personalized coaching, we are committed to your growth and success. If you have a caring nature and a passion for helping others, we invite you to join our dynamic global family at TTEC. About TTEC: Since 1982, TTEC has been at the forefront of enhancing customer experiences through a blend of technology and a personal touch. We are proud to foster a diverse and inclusive workforce that reflects the communities we serve, empowering every team member to bring their unique perspective to the table. Everyone is welcome to apply, and we look forward to celebrating the diversity of our incredible team.