Bilingual Health Related Travel Analyst

Medavie is a national health solutions partner dedicated to improving the wellbeing of Canadians. As a Bilingual Health Related Travel Analyst, you will handle client requests for authorization and reimbursement of health-related travel, liaising with clients and healthcare professionals to ensure efficient processing of requests. Responsibilities Professionally and expeditiously handle client requests for authorization and reimbursement of health related travel Liaise directly with clients, medical consultant(s) and health care professionals for clarifications on requests Are committed to excellence in customer service; providing the highest level of dedication in all service areas Skills The ability to review, analyze and process requests from clients for reimbursement of health related travel as per established criteria You are a good communicator – through email and phone, you are clear, concise and friendly The ability to organize work and information to ensure requests are processed accurately and efficiently Strong technical aptitude – you can multitask and navigate between multiple software applications simultaneously The ability to correspond with clients, medical consultants, health care professional and stakeholders, through various means of communication The ability to work quickly and accurately under pressure of time restraints You are able to concentrate and have high attention to detail while using a computer for prolonged periods of time The ability to work on your own and as a team member Those who have earned a post-secondary diploma or degree and/or relevant working experience in customer service or office administration have proven to be very successful in our environment Benefits Comprehensive health and dental plan that is 100% employer paid effective on your first day Monday to Friday shifts and no weekends We offer an extensive virtual paid training program, ensuring you are prepared for your new career Opportunities for career development and advancement Emphasis on work life balance, providing a personal wellness account, health resources and fitness center discounts Currently our analysts are working from home; we will be providing the necessary equipment you will need to get started Company Overview Medavie is a health solutions organization that deals with health care, health diagnosis and services in Canada. It was founded in undefined, and is headquartered in Dartmouth, Newfoundland, CAN, with a workforce of 5001-10000 employees. Its website is