Bilingual Customer Service Sales Representative - Call Center
Tuff Shed, Inc. is America's largest manufacturer and installer of storage buildings and garages, and they are seeking Bilingual Customer Service Sales Representatives who thrive in a fast-paced environment. The role involves driving sales growth while delivering exceptional customer service through various communication channels.ResponsibilitiesBuild and nurture relationships with customers and our partners at The Home Depot via inbound and outbound calls, texts, emails, and online chatDrive sales through engaging and persuasive conversations, while meeting or exceeding targets, using our robust CRM systemSkillsBilingual in Spanish and EnglishProactive, goal-oriented, and competitive individual who thrives in a high-energy, sales-driven roleAvailability to work a flexible schedule, including evenings, weekends, and some holidaysDemonstrated experience in sales with a strong ability to drive results and meet sales goals, including direct, internet, and/or phone sales; one year preferredStrong commitment to providing excellent customer service with a solution-oriented approach in a call center or customer service environment; one year preferredHands-on computer skills in Microsoft Office and Internet applications required; experience in utilizing Customer Relations Management (CRM) software is highly preferredAbility to prepare written correspondence such as emails and chats that create a professional image for Tuff ShedAbility to effectively communicate at all levels, including customers, business partners, suppliers, co-workers, managers, and the general publicAbility to prioritize and effectively manage timeAbility to work successfully within a team environmentOne year of demonstrated experience in salesOne year of strong commitment to providing excellent customer serviceExperience in utilizing Customer Relations Management (CRM) softwareBenefitsPTOPaid holidaysMedical/dental/vision and life insuranceEmployee Stock Ownership Plan (ESOP)'Safe Harbor' 401(k) planTier-based Sales Bonus ProgramOn-Demand Access to your pay!Work from Home Hybrid Option Available after Training: 2 days remote / 3 days in officeCompany OverviewTuff Shed is America's leading provider of installed storage buildings, garages and cabin shells. It was founded in 1981, and is headquartered in Austin, Texas, USA, with a workforce of 1001-5000 employees. Its website is https://www.tuffshed.com/.
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