Bilingual Case Manager

Join us today and make a difference in people's lives!LivaNova is a global medical technology company built on nearly five decades of experience and a relentless commitment to improving the lives of patients around the world. Our advanced technologies and breakthrough treatments provide meaningful solutions for the benefit of patients, healthcare professionals, and healthcare systems. The company is listed on the NASDAQ stock exchange under the ticker symbol “ LIVN .” LivaNova is headquartered in London (UK) with a presence in over 100 countries and a team of more than 3,000 employees worldwide.LivaNova Neuromodulation:As pioneers of the VNS (Vagus Nerve Stimulation) Therapy® system, LivaNova continues to advance medical device solutions for patients affected by Drug-Resistant Epilepsy (DRE) and Difficult-to-Treat Depression (DTD). There are 3 million people in the U.S. alone and one on three people with epilepsy are drug resistant. People with severe seizures have, on average, a shorter life expectancy and an increased risk of cognitive impairment particularly if the seizures developed in early childhood. VNS Therapy for DRE is delivered through a device that sends mild pulses to the vagus nerve at regular intervals throughout the day in an effort to prevent seizuresRESPONSIBILITY AND AUTHORITY The Case Manager is primarily responsible for the coordination and implementation of the LivaNova Patient Identification and implant process.They are responsible for driving the full utilization of the patient relationship marketing (PRM) system and fulfilling the educational needs and implant logistics for patients and families.In addition, Case Managers work directly with field sales personnel to meet territory quotas and revenue objectives by ensuring patients are provided adequate education. This position is vital in assisting patients to make well informed decisions and creating a rapid and hassle-free path to implant for those who decide VNS Therapy is the best choice for them.PRIMARY ACTIVITIES Confirm completeness of Patient Identification forms and proactively seek any additional information necessary to implement the patient education program.Collaborate with sales team to ensure patient barriers are removed and internal and external resources are aligned to facilitate the implant process. Follow-up with patients to provide education on VNS Therapy either through an immediate phone education and/or scheduling them for field education. Provide support to teammates for the completion of letters of medical necessity and prior authorizations on behalf of the health care provider.Work with patients and care providers to ensure quick and easy access to surgical consults, surgical scheduling and implantation of VNS Therapy.Participate in territory conference calls to ensure efficient patient identification and strategies are used on every VNS Therapy candidate.ADDITIONAL ACTIVITIESAttend regional or national meetings, educational seminars, symposiums, conferences as required.Provide virtual or in-person education on VNS therapy to patients' extended support networks to ensure all involved parties are informed and prepared to effectively support the patient’s VNS therapy journey. Or something to that effect. This is in addition to patient education.MINIMUM REQUIREMENTS AND QUALIFICATIONS MUST be bilingual in Spanish and English.Education level: BSN, ADN, RN is a MUST.Minimum 2 years of experience in the office or hospital setting, patient education and coordination of care is a MUST.Proficiency with Word, Excel, PowerPoint, Microsoft Outlook, MS Office Suite, database programs and excellent typing skills are a MUST.Past experience with a neurology, mental health, or neurosurgeon practice is preferred but not mandatory.Preferred understanding of explanation of benefits and insurance terminology. Familiar with coding/billing language and procedures.DESIRED SKILLS AND QUALIFICATIONSCCM certification preferredExceptional written and verbal communication skills, with customers and patients at all levels.Good organizational skills and the ability to multi-task.Autonomous, self-starter and independent thinker with a strong results orientation.Robust interpersonal skills, with evidence of teamwork and collaboration.Pay Transparency: A reasonable estimate of the annual base salary for this position is $75,000-$95,000 + discretionary annual bonus. Pay ranges may vary by location.Valuing different backgrounds:LivaNova values equality and diversity. We are committed to ensuring that our recruitment process is fair, transparent and free from unlawful discrimination. Our selection process is driven by the key demands/requirements for the role rather than bias or discrimination on the basis of a candidate’s sex, gender identity, age, marital status, veteran status, non-job-related disability/handicap or medical condition, family status, sexual orientation, religion, color, ethnicity, race or any other legally protected classification. Notice to third party agencies:Please note that we do not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Services Agreement, we will not consider, or agree to, payment of any referral compensation or recruiter fee. In the event that a recruiter or agency submits a resume or candidate without a previously signed agreement, we explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.Beware of Job Scams:Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons posing as LivaNova recruiters or employees. The scammers may attempt to solicit confidential, personal information, such as a social security number, or your financial information. LivaNova will never ask for fees prior/during/after the application process, nor will we ask for banking details or personal financial information in return for the assurance of employment. If you are concerned that an offer of employment might be a scam or that the recruiter is not legitimate, please verify by searching for “See Open Jobs” onhttps://www.livanova.com/en-us/careers, and check that all recruitment emails come from an @livanova.com email address.Originally posted on Himalayas

Apply Now