Benefits CSR-(Remote) Pittsburgh, PA
Job details
Join the Kelly® Professional & Industrial Team as a Benefits Customer Service Representative!
Are you passionate about helping others and ready to make a difference from the comfort of your home. Kelly® is hiring Benefits Customer Service Representatives to support a premier client located near Pittsburgh, PA. We're with you every step of the way to help your career thrive.
Position: Benefits Customer Service Representative-Virtual/Remote
Location: Must reside within 2 hours of Pittsburgh, PA
Pay Rate:
• $16.50/hour (English only)/$17.25/hour (Fluent in Spanish)
• Pay Increase after 30 days
Schedule:
• Weekdays only - no weekends!
• Must be available to work any 8 hr. shift between 8:00 AM and 7:00 PM- shifts drawn at random when assigned*
• Note: No time-off allowed between August and December
Why You Should Join Us:
• Work remotely or in-office - you choose!
• Gain valuable experience with a respected organization
• Receive ongoing support from Kelly® throughout your assignment
• Access exclusive Kelly Perks, including training, discounts, and more
What You'll Do:
As a Benefits Customer Service Representative, you'll provide essential support to benefit plan participants, helping them navigate their health, retirement, and insurance options with confidence and care.
Daily Responsibilities:
• Deliver compassionate service via phone, email, and chat
• Adapt your communication style to meet the needs of each caller
• Handle sensitive information in compliance with HIPAA and data privacy regulations
• Accurately document all interactions and case details
• Resolve issues professionally, even under pressure
What You'll Need to Succeed:
• High school diploma or GED required
• Reliable high-speed internet and a dedicated, quiet workspace
• Flexible availability - no time-off allowed between August and December
• Previous customer service experience preferred
• Excellent attention to detail and strong multitasking abilities
• Proficiency with Microsoft Office; able to manage multiple systems/windows
• Typing speed of at least 30 WPM
• Comfortable working remotely and residing within a 2-hour radius of Pittsburgh
Ready to Take the Next Step?
Don't miss this opportunity to grow your skills and support others in a meaningful way. Apply today and discover what's next in your career with Kelly®!
#GRACE
#IN
9878702
Apply tot his job
Apply To this Job
Join the Kelly® Professional & Industrial Team as a Benefits Customer Service Representative!
Are you passionate about helping others and ready to make a difference from the comfort of your home. Kelly® is hiring Benefits Customer Service Representatives to support a premier client located near Pittsburgh, PA. We're with you every step of the way to help your career thrive.
Position: Benefits Customer Service Representative-Virtual/Remote
Location: Must reside within 2 hours of Pittsburgh, PA
Pay Rate:
• $16.50/hour (English only)/$17.25/hour (Fluent in Spanish)
• Pay Increase after 30 days
Schedule:
• Weekdays only - no weekends!
• Must be available to work any 8 hr. shift between 8:00 AM and 7:00 PM- shifts drawn at random when assigned*
• Note: No time-off allowed between August and December
Why You Should Join Us:
• Work remotely or in-office - you choose!
• Gain valuable experience with a respected organization
• Receive ongoing support from Kelly® throughout your assignment
• Access exclusive Kelly Perks, including training, discounts, and more
What You'll Do:
As a Benefits Customer Service Representative, you'll provide essential support to benefit plan participants, helping them navigate their health, retirement, and insurance options with confidence and care.
Daily Responsibilities:
• Deliver compassionate service via phone, email, and chat
• Adapt your communication style to meet the needs of each caller
• Handle sensitive information in compliance with HIPAA and data privacy regulations
• Accurately document all interactions and case details
• Resolve issues professionally, even under pressure
What You'll Need to Succeed:
• High school diploma or GED required
• Reliable high-speed internet and a dedicated, quiet workspace
• Flexible availability - no time-off allowed between August and December
• Previous customer service experience preferred
• Excellent attention to detail and strong multitasking abilities
• Proficiency with Microsoft Office; able to manage multiple systems/windows
• Typing speed of at least 30 WPM
• Comfortable working remotely and residing within a 2-hour radius of Pittsburgh
Ready to Take the Next Step?
Don't miss this opportunity to grow your skills and support others in a meaningful way. Apply today and discover what's next in your career with Kelly®!
#GRACE
#IN
9878702
Apply tot his job
Apply To this Job