Beauty Advisor Part time – Amazon Store

Store Associate Job Description Rev 4-2021Job Title: Store AssociateFLSA: Non-exemptGrade:Code: 0130Company: SBHDepartment: Store OperationsPositions Reporting to this job:NoneReports to: Assistant Store Manager Store Manager, Training Store ManagerEssential FunctionProvides an optimal customer experience utilizing our selling behaviors. Ensures all transactions are complete and accurate and the store is maintained to meet brand standards.Primary Duties40%Brand: Bring customer experience to life by providing an optimal customer experience utilizing our selling behaviors, Company sales directives and Omni-channel. Ensures all customer transactions are complete and accurate. Supports brand standards compliance in maintaining a good store appearance to provide a positive shopping experience for our customers. Resolves all customer service issues timely and skillfully.25%Operations: Record all sales in the POS and handle all monetary transactions such as sales, returns and exchanges accurately and efficiently. Completes daily paperwork and reporting and makes bank deposits when needed. Price merchandise, process back stock, assist with shipment processing and housekeeping duties such as cleaning. Supports with POGs as needed. May open and close the store.25%People: Always works well with others to get the job done in support of the customer and meeting the needs of the store which includes good attendance. Collaborates with a wide number of customers and co-workers on a regular basis. Assists Store Manager with on-boarding and training needs of new associates. Is an advocate for diversity, inclusion and belonging.10%Safety/Loss Prevention: Compliance with and knowledge of all safety and Loss Prevention policies. Compliance with all inventory control procedures and hazmat.Store Associate Job Description Rev 4-2021Knowledge, Skills/Abilities and RequirementsHigh School Diploma or equivalentMust 18 years of age or older1 + years retail sales/customer service experience preferredMust be available to meet the scheduling needs of the businessAble to communicate with customers, co-workers and management in a clear andconcise mannerAbility to execute knowledge from product knowledge training to support withcustomer serviceCan read and explain product labelsCan follow direction and perform other duties as assigned by ManagerCompetenciesDefinitionPassionate Learner Flexible & Agile AdapterTalent BuilderEffective CommunicatorTeam BuilderCustomer Focused Partner Results DriverStrategic ThinkerProblem Solver & Decision MakerBig Picture ThinkerDesire to grow and learnAdjusts to multiple demands and effectively responds to new circumstances and ambiguous situationsActively learns. Normally, asks questions to gain further information and understanding. Open to feedback.Typically articulates well when sharing information with others and shares information in a timely manner. Ask questions and listens.Works well with others to get the job done/support the customer. Understands the importance of inclusion.Works to meet the needs of external and internal customersHolds self to a good work standard. Manages own time, focuses on the right priority and achieves what needs to be done.Proactively contributes to activity to support strategic plansUses the right information to make good decisions. Has good judgement to make prompt but balanced decisions to inform others and/or the customer.Understands how the store operates.Nature and Extent of Direct or Indirect Controls Exercised by the SupervisorX Task Level High □ Departmental/Division Level High □ Project Level High □ Consultative Level HighThe amount of discretion or freedom this position hasX Strict Adherence to Guidelines□ Interprets and Adapts Guidelines□ Develops and Implements GuidelinesStore Associate Job Description Rev 4-2021Working Conditions / Physical RequirementsThe position requires some physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity. May be required to work in other stores from time to time.The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail store and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.Job Type: Part-timePay: From $17.20 per hourExpected hours: 4 – 8 per weekBenefits:
Dental care
Employee assistance program
Extended health care
On-site parking
Work Location: In person



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