Banner Bank – Digital Banking Operations Analyst (WFH – Spokane, Walla Walla or Tri-Cities WA) – Walla Walla, WA – Spokane, WA

Job title: Digital Banking Operations Analyst (WFH - Spokane, Walla Walla or Tri-Cities WA) Company: Banner Bank Job description: Description : Digital Banking Operations Analyst Opportunity Overview As a Digital Banking Operations Analyst with Banner Bank, you will assist management in the Digital Banking Strategies Division (Debit Card, Credit Card, ATM, Online Banking, and Client Engagement Center) with various product, project, and analytics initiatives including the coordination of conversion and process implementation. As a Digital Banking Operations Analyst with Banner Bank you will have the opportunity to: • Analyze, evaluate, and review product functionality and processes. Make recommendations regarding digital/automated banking and card services systems and products for scalability and improved efficiencies • Assist with the implementation and operation of digital banking/automated banking and card services systems and operations throughout the conversion process • Assist the Conversion Services team with conversion processes and projects • Perform necessary due diligence for potential acquisitions; analyze products and systems • Conduct product mapping during the conversion process, serving as the point of contact for team members, and effectively communicating with all individuals involved • Coordinate work activities to achieve on-time completion of assigned tasks • Participate on project teams such as mergers/acquisitions, core banking system release, Retail Banking, Risk Management and Compliance, and Treasury Management; lead internal department projects QUALIFICATIONS Education & Certifications • Associate's Degree or equivalent combination of education and experience required Experience • 3+ years of experience in retail banking or bank operations required Knowledge, Skills and Abilities • Possess effective communication, presentation, and negotiation skills. Strong analytical and problem-solving skills. • Extensive knowledge of retail banking, operations, and related technology. Understand business requirements gathering and translation to technical requirements. • Possess knowledge and understanding of internet, mobile, and tablet technology. Knowledge and understanding of technology software, including development and life cycle methodology. Knowledge and understanding of technology infrastructure, including product implementation. Knowledge and understanding of Digital Banking products and services (Debit Card, ATM, Online Banking, and Client Engagement Center) specific to area of focus. • Ability to work independently and in a team-oriented, collaborative environment with management, technical staff, internal clients, contractors, and vendors. • Proficient with MS Word, Excel, PowerPoint, Visio, and Project. Experience with core banking system and ancillary products. • Possess knowledge of bank policies, procedures, and audit and exam functions. Knowledge of federal and state laws and regulations related to banking and payment operations. About Banner Bank More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our focus on offering outstanding value is why Money Magazine named Banner the Best Bank in the Pacific Region of the U.S. in 2019. Moreover, our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past four years. With more than $12 billion in assets and over 200 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations. Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status. NOTICE TO RECRUITMENT AGENCIES: Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Banner Bank employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral. Expected salary: Location: Walla Walla, WA - Spokane, WA Apply for the job now! Apply tot his job