Back Office Supervisor
About the position
Responsibilities
• Oversee and coordinate daily operations of the back office across all specialty departments
• Supervise, train, and evaluate medical assistants and other support staff
• Collaborate with medical directors to implement and maintain clinical protocols and procedures
• Ensure compliance with all relevant healthcare regulations and standards
• Manage inventory of medical supplies and equipment
• Coordinate patient flow and optimize scheduling processes
• Act as a liaison between clinical staff, administrative staff, and patients
• Implement and monitor quality improvement initiatives
• Assist in the development and management of departmental budgets
• Participate in hiring, onboarding, and ongoing training of back office staff
• Address and resolve patient complaints and concerns
• Maintain accurate and up-to-date medical records and documentation
• Any and all other duties and responsibilities as assigned.
Requirements
• Bachelor's degree in Healthcare Administration, Nursing, or related field (Master's degree preferred)
• Minimum of 5 years of experience in a healthcare setting, with at least 2 years in a supervisory role
• Strong knowledge of medical office procedures and healthcare regulations
• Excellent leadership, communication, and interpersonal skills
• Proficiency in electronic health record (EHR) systems and Microsoft Office suite
• Ability to multitask and prioritize in a fast-paced environment
• Experience in quality improvement and process optimization
• Familiarity with multiple medical specialties, particularly Psychology, PM&R, Neurology, and Psychiatry.
Benefits
• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance
Apply Now
Apply Now
Responsibilities
• Oversee and coordinate daily operations of the back office across all specialty departments
• Supervise, train, and evaluate medical assistants and other support staff
• Collaborate with medical directors to implement and maintain clinical protocols and procedures
• Ensure compliance with all relevant healthcare regulations and standards
• Manage inventory of medical supplies and equipment
• Coordinate patient flow and optimize scheduling processes
• Act as a liaison between clinical staff, administrative staff, and patients
• Implement and monitor quality improvement initiatives
• Assist in the development and management of departmental budgets
• Participate in hiring, onboarding, and ongoing training of back office staff
• Address and resolve patient complaints and concerns
• Maintain accurate and up-to-date medical records and documentation
• Any and all other duties and responsibilities as assigned.
Requirements
• Bachelor's degree in Healthcare Administration, Nursing, or related field (Master's degree preferred)
• Minimum of 5 years of experience in a healthcare setting, with at least 2 years in a supervisory role
• Strong knowledge of medical office procedures and healthcare regulations
• Excellent leadership, communication, and interpersonal skills
• Proficiency in electronic health record (EHR) systems and Microsoft Office suite
• Ability to multitask and prioritize in a fast-paced environment
• Experience in quality improvement and process optimization
• Familiarity with multiple medical specialties, particularly Psychology, PM&R, Neurology, and Psychiatry.
Benefits
• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance
Apply Now
Apply Now