B2B Sales & Customer Support Representative (Remote)
About Us
We are an IT systems integrator launching a new B2B e-commerce platform in the U.S., focused on professional IT and multimedia equipment. We work with major U.S. distributors, offering a wide range of products including servers, networking hardware, displays, projectors, and more.
Your Role
As a B2B Sales & Support Representative, you will be the first point of contact for our business customers. You’ll help them select the right products, answer technical or shipping-related questions, and ensure smooth order processing from start to finish.
Responsibilities
Respond to inquiries via phone, email, and website chat
Help customers check availability, lead times, and specifications
Prepare quotes and invoices for B2B clients
Enter and manage orders in our CRM/ERP systems
Track deliveries and keep customers informed of order status
Handle returns, shipping issues, and post-sale support
Coordinate with suppliers and logistics partners as needed
Requirements
Fluent English (spoken and written, business style)
Previous experience working with B2B customers (preferably in IT or e-commerce)
Strong communication skills and customer service mindset
Confident user of Google Workspace, CRM tools
B2B Sales & Customer Support Representative (Remote)
What We Offer
Fully remote position (9 AM – 6 PM EST)
Opportunity to grow into a team lead or account manager role
Join a friendly and professional team, with company-paid training and certification to help you grow
Job Types: Full-time, Contract
Pay: $70,000.00 - $120,000.00 per year
Work Location: Remote
Apply Now
We are an IT systems integrator launching a new B2B e-commerce platform in the U.S., focused on professional IT and multimedia equipment. We work with major U.S. distributors, offering a wide range of products including servers, networking hardware, displays, projectors, and more.
Your Role
As a B2B Sales & Support Representative, you will be the first point of contact for our business customers. You’ll help them select the right products, answer technical or shipping-related questions, and ensure smooth order processing from start to finish.
Responsibilities
Respond to inquiries via phone, email, and website chat
Help customers check availability, lead times, and specifications
Prepare quotes and invoices for B2B clients
Enter and manage orders in our CRM/ERP systems
Track deliveries and keep customers informed of order status
Handle returns, shipping issues, and post-sale support
Coordinate with suppliers and logistics partners as needed
Requirements
Fluent English (spoken and written, business style)
Previous experience working with B2B customers (preferably in IT or e-commerce)
Strong communication skills and customer service mindset
Confident user of Google Workspace, CRM tools
B2B Sales & Customer Support Representative (Remote)
What We Offer
Fully remote position (9 AM – 6 PM EST)
Opportunity to grow into a team lead or account manager role
Join a friendly and professional team, with company-paid training and certification to help you grow
Job Types: Full-time, Contract
Pay: $70,000.00 - $120,000.00 per year
Work Location: Remote
Apply Now