Auto Liability Claims Specialist-Oak Brook
About the position
The Auto Liability Claims Specialist at First Chicago Insurance Company is responsible for managing and resolving non-standard auto liability claims. This role involves investigating claims, determining coverage, and ensuring prompt and courteous resolution of both first- and third-party claims. The specialist will work closely with internal and external customers to gather evidence and establish facts, while maintaining accurate documentation throughout the claims process.
Responsibilities
Review and determine course of action on each file assigned, utilizing technical knowledge and experience for the purpose of supporting final disposition of a loss.
,
Conduct thorough investigations and keep accurate and relevant documentation of file activity on each claim assigned including coverage liability, status and damages that are applicable for each claim.
,
Honor/decline/negotiate first and third-party liability claims upon completion of coverage/policy investigation and analysis of damages and liability.
,
Work directly with internal and external customers to develop evidence and establish facts on assigned claims.
,
Organize, plan and prioritize work activities to keep up with current assignments and to ensure prompt conclusion of claims.
,
Prepare and present claim evaluations for the appropriate settlement authority.
,
Notify the Underwriting Department of any adverse information uncovered in the course of the investigation.
,
Conduct business with vendors in a professional manner while maintaining a reasonable expense factor and upholding the company's reputation for quality service.
,
Provide customer service both to internal and external customers.
,
Handle other duties as assigned.
Requirements
Minimum 2-3 years previous auto insurance or other auto related experience.
,
Non-Standard Auto claims handling experience is a plus.
,
Excellent analytical, organizational, interpersonal and communication (verbal, written, phone) skills.
,
General working knowledge of policies, file procedures, state rules and regulations.
,
Ability to pass written examinations where required by state statutes to become a licensed Claims Adjuster.
Nice-to-haves
Prior claims experience.
,
Ability to use on-line claims system.
,
Bi-lingual is a plus.
Benefits
Paid training
,
Wellness program
,
Paid holidays
,
Health insurance
,
Dental insurance
,
Tuition reimbursement
,
Paid time off
,
401(k) matching
,
Flexible schedule
Apply Now
The Auto Liability Claims Specialist at First Chicago Insurance Company is responsible for managing and resolving non-standard auto liability claims. This role involves investigating claims, determining coverage, and ensuring prompt and courteous resolution of both first- and third-party claims. The specialist will work closely with internal and external customers to gather evidence and establish facts, while maintaining accurate documentation throughout the claims process.
Responsibilities
Review and determine course of action on each file assigned, utilizing technical knowledge and experience for the purpose of supporting final disposition of a loss.
,
Conduct thorough investigations and keep accurate and relevant documentation of file activity on each claim assigned including coverage liability, status and damages that are applicable for each claim.
,
Honor/decline/negotiate first and third-party liability claims upon completion of coverage/policy investigation and analysis of damages and liability.
,
Work directly with internal and external customers to develop evidence and establish facts on assigned claims.
,
Organize, plan and prioritize work activities to keep up with current assignments and to ensure prompt conclusion of claims.
,
Prepare and present claim evaluations for the appropriate settlement authority.
,
Notify the Underwriting Department of any adverse information uncovered in the course of the investigation.
,
Conduct business with vendors in a professional manner while maintaining a reasonable expense factor and upholding the company's reputation for quality service.
,
Provide customer service both to internal and external customers.
,
Handle other duties as assigned.
Requirements
Minimum 2-3 years previous auto insurance or other auto related experience.
,
Non-Standard Auto claims handling experience is a plus.
,
Excellent analytical, organizational, interpersonal and communication (verbal, written, phone) skills.
,
General working knowledge of policies, file procedures, state rules and regulations.
,
Ability to pass written examinations where required by state statutes to become a licensed Claims Adjuster.
Nice-to-haves
Prior claims experience.
,
Ability to use on-line claims system.
,
Bi-lingual is a plus.
Benefits
Paid training
,
Wellness program
,
Paid holidays
,
Health insurance
,
Dental insurance
,
Tuition reimbursement
,
Paid time off
,
401(k) matching
,
Flexible schedule
Apply Now