Associate Relations Consultant in Mooresville, NC
Associate Relations Consultant - Lowe's - Mooresville, NC - work from home job
Company: Lowe's
Job description: Department
LWS_USA_Associate Relations
Job Description
Job Summary
The primary purpose of this role is to conduct workplace complaint investigations in order to resolve employee issues. This includes responsibility for providing advice, consultation, and guidance to create sustainable solutions to individual employees and organizational challenges enterprise wide. This role must apply knowledge of employment and labor laws, government regulations, and agency rules in order to make informed investigations and case decisions.
Key Responsibilities
Collaborates directly with Associate Relations Director, Field Operations, HR, and Legal in order to resolve and complete associate relations inquiries, concerns, and investigations in a timely manner
Serves as the reviewer and/or auditor of HR work to support the function, its operation, and compliance with processes and regulations
Analyzes and provides recommendations for identified trends through benchmark reports, litigations, etc., resulting in improved positive employee engagement
Assumes ownership for investigative case assignments and monitors the status and progress of escalated matters in the case management system * Documents investigation findings aligned with best practices to minimize risk and litigation in employee relations situations
Works to reduce the total number of complaints received internally and externally, taking a proactive approach by creating litigation maps, training, and examining historical cases
Recommends solutions and assists Field Operations with facilitation of resolution and action plans related to employee issues and union concerns
Provides process improvement support, knowledge base improvement suggestions, and peer coaching
Influences leaders by presenting recommendations and findings, working to reach common ground on case findings and future approach, with guidance and feedback from Director when necessary
Takes on stretch assignments and more difficult litigious and projects that impact the entire enterprise on legal and employee relations matters
Required Qualifications
Bachelors degree in Business, HR, Labor Relations or related field . Or equivalent years of experience without a degree
5 years of Experience in an HR Generalist, Employee Relations or a related role conducting complaint investigations related to Federal, State, Local employment and labor laws for multi-site organization
Advanced knowledge of workplace complaint investigations, employee advocacy and EEO compliance
Direct experience gathering, researching, analyzing and resolving complex employee relations issues (including conduct, performance, and policy violations)
Maintains licenses and continued educating credits
Preferred Qualifications
Masters degree in MBA, Human Resources, or Labor Relation
JD with a concentration or experience in employment/labor law
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 17 million customer transactions a week in the U.S. With total fiscal year 2022 sales of over $97 billion, approximately $92 billion of sales were generated in the U.S., where Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.
Employment Type I
Regular
Line of Business
Corporate
Job Category
Human Resources
Employment Type II
Full time
Pay Range
Pay Range for CA, CO, NJ, NY, WA: $78,800.00 - $131,300.00 annually
Compensation Disclaimer
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit .
Luci Job
No
Job Classification
Remote
Associate Relations Consultant - Lowe's - Mooresville, NC - work from home job
Expected salary: $78800 per year
Location: Mooresville, NC
Associate Relations Consultant - Lowe's - Mooresville, NC - work from home job
Job date: Sun, 27 Aug 2023 06:31:33 GMT
Apply for the job now!
Associate Relations Consultant - Lowe's - Mooresville, NC - work from home job
Apply Now
Company: Lowe's
Job description: Department
LWS_USA_Associate Relations
Job Description
Job Summary
The primary purpose of this role is to conduct workplace complaint investigations in order to resolve employee issues. This includes responsibility for providing advice, consultation, and guidance to create sustainable solutions to individual employees and organizational challenges enterprise wide. This role must apply knowledge of employment and labor laws, government regulations, and agency rules in order to make informed investigations and case decisions.
Key Responsibilities
Collaborates directly with Associate Relations Director, Field Operations, HR, and Legal in order to resolve and complete associate relations inquiries, concerns, and investigations in a timely manner
Serves as the reviewer and/or auditor of HR work to support the function, its operation, and compliance with processes and regulations
Analyzes and provides recommendations for identified trends through benchmark reports, litigations, etc., resulting in improved positive employee engagement
Assumes ownership for investigative case assignments and monitors the status and progress of escalated matters in the case management system * Documents investigation findings aligned with best practices to minimize risk and litigation in employee relations situations
Works to reduce the total number of complaints received internally and externally, taking a proactive approach by creating litigation maps, training, and examining historical cases
Recommends solutions and assists Field Operations with facilitation of resolution and action plans related to employee issues and union concerns
Provides process improvement support, knowledge base improvement suggestions, and peer coaching
Influences leaders by presenting recommendations and findings, working to reach common ground on case findings and future approach, with guidance and feedback from Director when necessary
Takes on stretch assignments and more difficult litigious and projects that impact the entire enterprise on legal and employee relations matters
Required Qualifications
Bachelors degree in Business, HR, Labor Relations or related field . Or equivalent years of experience without a degree
5 years of Experience in an HR Generalist, Employee Relations or a related role conducting complaint investigations related to Federal, State, Local employment and labor laws for multi-site organization
Advanced knowledge of workplace complaint investigations, employee advocacy and EEO compliance
Direct experience gathering, researching, analyzing and resolving complex employee relations issues (including conduct, performance, and policy violations)
Maintains licenses and continued educating credits
Preferred Qualifications
Masters degree in MBA, Human Resources, or Labor Relation
JD with a concentration or experience in employment/labor law
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 17 million customer transactions a week in the U.S. With total fiscal year 2022 sales of over $97 billion, approximately $92 billion of sales were generated in the U.S., where Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.
Employment Type I
Regular
Line of Business
Corporate
Job Category
Human Resources
Employment Type II
Full time
Pay Range
Pay Range for CA, CO, NJ, NY, WA: $78,800.00 - $131,300.00 annually
Compensation Disclaimer
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit .
Luci Job
No
Job Classification
Remote
Associate Relations Consultant - Lowe's - Mooresville, NC - work from home job
Expected salary: $78800 per year
Location: Mooresville, NC
Associate Relations Consultant - Lowe's - Mooresville, NC - work from home job
Job date: Sun, 27 Aug 2023 06:31:33 GMT
Apply for the job now!
Associate Relations Consultant - Lowe's - Mooresville, NC - work from home job
Apply Now