Associate PIP Claims Representative

Amica Mutual Insurance Company is America’s oldest mutual insurer of automobiles, and they are seeking an Associate PIP Claims Representative to join their team. The role involves handling personal lines Personal Injury Protection and Medical Payments insurance claims, requiring substantial customer contact and various office functions. Responsibilities Handling personal lines Personal Injury Protection and Medical Payments Insurance Claims Substantial customer contact via the telephone and correspondence is required Working in an electronic claim file environment, taking claim telephone reports, investigating, negotiating, and settling claims and general office functions Candidates will be required to obtain a state insurance license and meet continuing education requirements Skills High School Diploma or equivalent education required Maintain state insurance license Excellent written and verbal communication skills Knowledge of Microsoft Excel, Word, and Outlook Previous insurance, claims, and customer service experience preferred Benefits Medical, dental, vision coverage, short- and long-term disability, and life insurance Paid Vacation – you will receive at least 13 vacation days in the first 12 months, amounts could be greater depending on the role. While able to use prior to accrual, vacation time will accrue monthly. Holidays - 14 paid holidays observed Sick time - 6 days sick time at hire, 6 additional days sick time at 90 days of employment Generous 401k with company match and immediate vesting. Additionally, annual 3% non-elective employer contribution Annual Success Sharing Plan - Paid to eligible employees if company meets or exceeds combined ratio, growth and/or service goals Generous leave programs, including paid parental bonding leave Student Loan Repayment and Tuition Reimbursement programs Generous fitness and wellness reimbursement Employee community involvement Strong relationships, lifelong friendships Opportunities for advancement in a successful and growing company Company Overview When you look at Amica, you’ll see we’re different. We’re a mutual company, which means we serve policyholders, not stockholders. It was founded in 1907, and is headquartered in Lincoln, Rhode Island, USA, with a workforce of 1001-5000 employees. Its website is Company H1B Sponsorship Amica Insurance has a track record of offering H1B sponsorships, with 16 in 2025, 19 in 2024, 16 in 2023, 18 in 2022, 7 in 2021, 19 in 2020. Please note that this does not guarantee sponsorship for this specific role.