Associate, New Verticals - Alcohol Strategy & Operations
About the Team
The New Verticals team is all about expanding DoorDash beyond Restaurants, and helping deliver anything our Customers want. Since launching alcohol delivery in 2020, DoorDash has added 30,000+ stores to our platform across most major US markets. As we continue scaling, our focus is on achieving perfect order quality and expanding our offerings to new merchants and products. The Alcohol team (of ~15 people) sits within the broader New Business Verticals organization and owns the end-to-end alcohol business, including growth, fulfillment, logistics, and quality. Join us in our global mission to empower and grow local economies!
About the Role
Weâre looking for a rockstar Associate to join the Alcohol Strategy & Operations team. Our mandate is to onboard merchants effectively, fulfill every order with speed and accuracy, and optimize our logistics network. In this role, you will work cross-functionally to identify opportunities, develop operational processes, and enhance product tooling at scale. You will own key business metrics, drive strategic initiatives, run experiments, and pull operational & product levers to drive impactful results across the Alcohol business. Weâre looking for a collaborative, analytical, and action-oriented operator who is excited to roll up their sleeves, dig into the data, and solve complex problems to improve the operation and grow the business!
Youâre excited about this opportunity because you willâŚ
⢠Build & scale. Youâll have your fingerprints all over DoorDashâs Alcohol business. Youâll do whatever it takes to launch, get 1% better every day, and scale something completely new. This means everything from high-level strategy to nitty-gritty operational details.
⢠Strategize. You will help develop the strategy for how we bring the local community directly to our consumers, achieving perfect quality, speed and accuracy every time. You will help create quarterly and annual plans that push our business forward and are aligned with our product capabilities.
⢠Analyze. Youâll assess the operational and financial impacts of your decisions, and iterate based on data.
⢠Experiment. Youâll transform strategies into operational experiments that create measurable and actionable outcomes, informing your larger initiative implementation plans.
⢠Collaborate & lead. Youâll work with cross-functional teams, including sales, product, and engineering to build this new line of business for DoorDash.
Weâre excited about you becauseâŚ
⢠You solve problems from first principles. Youâre excited to solve problems in innovative ways, and you resist âthis is how itâs always been doneâ thinking.
⢠Youâre equally comfortable operating at 10,000 feet and 1 foot. You donât hesitate to get in the weeds and operate at the lowest level of detail, but youâre just as comfortable thinking long-term and inspiring a team. No job is beneath you.
⢠Youâre analytical. You let data win arguments, and youâre comfortable building complex SQL queries across multiple data sources and have experience with data visualization and dashboarding tools.
⢠Youâre unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environments
⢠Youâre customer focused. You are able to identify user pain points, lead with the user front of mind and build go to market strategy to enhance our merchant experience.
⢠You have 1-3+ years of experience. Youâve succeeded in high-performance cultures (whether in tech, operations, strategy, consulting, banking, or a related experience).
⢠You have a completed Bachelorâs Degree.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
Apply Now
The New Verticals team is all about expanding DoorDash beyond Restaurants, and helping deliver anything our Customers want. Since launching alcohol delivery in 2020, DoorDash has added 30,000+ stores to our platform across most major US markets. As we continue scaling, our focus is on achieving perfect order quality and expanding our offerings to new merchants and products. The Alcohol team (of ~15 people) sits within the broader New Business Verticals organization and owns the end-to-end alcohol business, including growth, fulfillment, logistics, and quality. Join us in our global mission to empower and grow local economies!
About the Role
Weâre looking for a rockstar Associate to join the Alcohol Strategy & Operations team. Our mandate is to onboard merchants effectively, fulfill every order with speed and accuracy, and optimize our logistics network. In this role, you will work cross-functionally to identify opportunities, develop operational processes, and enhance product tooling at scale. You will own key business metrics, drive strategic initiatives, run experiments, and pull operational & product levers to drive impactful results across the Alcohol business. Weâre looking for a collaborative, analytical, and action-oriented operator who is excited to roll up their sleeves, dig into the data, and solve complex problems to improve the operation and grow the business!
Youâre excited about this opportunity because you willâŚ
⢠Build & scale. Youâll have your fingerprints all over DoorDashâs Alcohol business. Youâll do whatever it takes to launch, get 1% better every day, and scale something completely new. This means everything from high-level strategy to nitty-gritty operational details.
⢠Strategize. You will help develop the strategy for how we bring the local community directly to our consumers, achieving perfect quality, speed and accuracy every time. You will help create quarterly and annual plans that push our business forward and are aligned with our product capabilities.
⢠Analyze. Youâll assess the operational and financial impacts of your decisions, and iterate based on data.
⢠Experiment. Youâll transform strategies into operational experiments that create measurable and actionable outcomes, informing your larger initiative implementation plans.
⢠Collaborate & lead. Youâll work with cross-functional teams, including sales, product, and engineering to build this new line of business for DoorDash.
Weâre excited about you becauseâŚ
⢠You solve problems from first principles. Youâre excited to solve problems in innovative ways, and you resist âthis is how itâs always been doneâ thinking.
⢠Youâre equally comfortable operating at 10,000 feet and 1 foot. You donât hesitate to get in the weeds and operate at the lowest level of detail, but youâre just as comfortable thinking long-term and inspiring a team. No job is beneath you.
⢠Youâre analytical. You let data win arguments, and youâre comfortable building complex SQL queries across multiple data sources and have experience with data visualization and dashboarding tools.
⢠Youâre unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environments
⢠Youâre customer focused. You are able to identify user pain points, lead with the user front of mind and build go to market strategy to enhance our merchant experience.
⢠You have 1-3+ years of experience. Youâve succeeded in high-performance cultures (whether in tech, operations, strategy, consulting, banking, or a related experience).
⢠You have a completed Bachelorâs Degree.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
Apply Now