Associate Manager, Clinical Health Services (Remote) - Leading Healthcare Innovation and Patient Care at CVS Health

Remote Full-time
Join the CVS Health Team as an Associate Manager, Clinical Health Services (Remote)

CVS Health is a leading healthcare company that is dedicated to delivering high-quality, patient-centered care. We are seeking an experienced and compassionate Associate Manager, Clinical Health Services to join our team remotely. As an Associate Manager, you will play a critical role in leading the implementation of healthcare management services for assigned functional areas. If you are a motivated and detail-oriented individual with a passion for healthcare, we encourage you to apply for this exciting opportunity.

About CVS Health

At CVS Health, we share a single, clear purpose: "Carrying our heart to every moment of your health." This purpose guides our commitment to delivering enhanced, human-centered healthcare for a rapidly changing world. Grounded in our brand - with heart at its center - our mission sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors support this purpose, and we want every individual who works at CVS Health to feel empowered by the role they play in transforming our healthcare system and accelerating our ability to develop and deliver solutions to make healthcare more personalized, convenient, and affordable.

Job Summary

This is a full-time remote position. As an Associate Manager, Clinical Health Services, you will direct the execution of healthcare management services for assigned functional areas. You will be responsible for implementing clinical policies and procedures, acting as a subject matter expert and coach to the team, and ensuring the performance and monitoring of best practice approaches and innovations.

Key Responsibilities


Carries out clinical policies and procedures in accordance with relevant regulatory and licensure standards (e.g., NCQA, URAC, state and federal regulations and mandates as applicable)
Acts as a subject matter expert and coach to the team regarding practice guidelines, quality of interventions, problem-solving, and critical thinking
Ensures performance and monitoring of best practice approaches and innovations to better address the patient's needs across the continuum of care
May serve as a liaison with other key business areas
May develop/assist in the development and/or review of new training content
May collaborate/communicate inter- and intra-departmental instructional courses
Safeguards the confidentiality of patient information and adheres to company policies regarding confidentiality
Manages resources responsible for identification of patients, development and implementation of care plans, enhancement of clinical appropriateness and quality of care, and monitoring, assessing, and documenting of care
Evaluates and interprets data, identifies areas for improvement, and focuses on interventions to improve outcomes
Develops, initiates, evaluates, monitors, and communicates performance expectations
Ensures the team's understanding and utilization of data system capabilities and functionality
Participates in the recruitment and hiring process for staff involving clearly defined requirements with respect to education, experience, technical, and performance skills
Evaluates developmental needs and collaborates with others to identify and implement action plans that support the development of high-performing teams
Establishes a climate and work style that promotes a sense of teamwork, cross-product integration, and continuum of care that results in solid performance
Consistently demonstrates the ability to serve as a change agent and lead change initiatives
Establishes a positive work environment by recognizing team contributions, soliciting input, and offering individual support when needed


Requirements

Essential Qualifications:


Bachelor's degree in a related field (e.g., healthcare, social work)
3+ years of experience in a clinical subject matter
Active and unrestricted RN or LCSW licensure in the state of residence


Preferred Qualifications:


Master's degree in a related field (e.g., healthcare, social work)
Experience with managed care health care systems
Proficiency in working remotely, utilizing tools to virtually collaborate and interface with teams


Skills and Competencies

To be successful in this role, you will need to possess the following skills and competencies:


Strong clinical knowledge and expertise
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Strong analytical and problem-solving skills
Ability to prioritize tasks and manage multiple projects
Strong leadership and management skills


Career Growth Opportunities and Learning Benefits

At CVS Health, we are committed to the growth and development of our employees. We offer a range of career growth opportunities and learning benefits, including:


Training and development programs
Tuition reimbursement
Mentorship opportunities
Leadership development programs


Work Environment and Company Culture

Our company culture is built on a foundation of respect, integrity, and compassion. We strive to create a work environment that is inclusive, diverse, and supportive of all employees. As a remote employee, you will have the flexibility to work from home and maintain a healthy work-life balance.

Compensation, Perks, and Benefits

We offer a competitive salary range of $70-$80 per year, depending on experience and qualifications. In addition to your salary, you will be eligible for a range of benefits, including:


Medical, dental, and vision coverage
401(k) retirement savings plan
Employee stock purchase plan
Paid time off and holidays
Disability benefits


How to Apply

If you are a motivated and compassionate individual with a passion for healthcare, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, through our website.

We are an equal opportunity employer and welcome applications from diverse candidates.

CVS Health is committed to providing a workplace that is free from harassment and discrimination. We prohibit discrimination against employees or applicants for employment on the basis of race, color, religion, national origin, sex, age, disability, or any other protected characteristic.

By applying for this position, you acknowledge that you have read and understood our terms and conditions of employment.

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