Associate Management Consultant
About the role Dept.1 Solutions is looking for an Associate Systems Delivery Consultant who will play a key role in supporting client projects that involve requirements gathering, systems and tool research, and hands-on implementation of workflow automations, data models, and reporting inside nonprofit- and small business-focused SaaS tools (Google, Microsoft, HubSpot, Monday.com, Asana, Salesforce, donor databases, etc.) This is a junior-mid-level, growth-oriented role ideal for someone who loves problem solving, systems thinking, and translating messy information into clear processes. You’ll support client delivery while also assisting with internal operations when client volume is low. What you’ll do (core responsibilities) You may not do all of these every week, but these represent your typical workflow: Client Delivery Support (Primary) • Support SaaS implementations by configuring workflows, automations, data structures, templates, and reports • Assist with requirements-gathering sessions and document client needs clearly • Conduct systems/tool research and summarize findings for client recommendations • Create drafts of deliverables (presentations, system maps, workflow diagrams, documentation) • Maintain accurate project documentation and organize shared folders • Update CRM records and track project milestones • Participate in client meeting and take clear notes/action items Project Coordination • Support scheduling, agenda prep, and coordination for client workshops or project sessions • Track project tasks, dependencies, and deadlines • Follow up with internal team or clients on next steps Internal Operations & Business Support (As needed) • Draft or polish proposals, scopes, or sales materials • Conduct light research (market, tools, workflows) • Assist with data tracking or internal workflow documentation • Help develop internal templates, checklists, or automation improvements What you'll bring (qualifications) Minimum Qualifications • Ability to learn new software systems quickly, document processes clearly, and translate ideas into structured steps or workflows • Strong organizational skills and attention to detail • Ability to translate messy or abstract information into structured notes or clear steps • Strong written communication and document-prep skills • Ability to manage multiple tasks, follow through on commitments, work on a timeline independently • Interest in systems, tools, and the “operational side” of how organizations work Nice to have (not required) • Experience with CRM, project management, or automation tools (HubSpot, Monday.com, Asana, Salesforce, Notion, etc.) • Any experience in nonprofit operations, • Prior experience in consulting, operations, business analysis, or project coordination • Visual presentation skills (slides, diagrams, templates) fundraising systems, or data management Working conditions & schedule • Part-time: 20 – 30 hours per week • Hourly, non-exempt • Mostly remote, with occasional in-person meetups for major planning sessions, workshops, or events • Flexibility may be required for client needs, but we maintain predictable schedules wherever possible • You’ll report directly to the Founder/Principal Consultant Compensation & Benefits • $26 - $34 per hour depending on relevant experience • Paid sick time in accordance with Minnesota Earned Sick & Safe Time Requirements Because Dept.1 Solutions is a small, rapidly growing organization – we do not currently offer a formal health or retirement plan. We believe strongly that employees should be well-compensated holistically – as we grow, we fully intend to expand our benefits offerings. Dept.1’s equity commitment Dept.1 Solutions is an Equal Opportunity Employer and encourage applicants from all backgrounds, identities, and experiences to apply. We value lived experience alongside formal credentials. If you’re excited about the role but don’t meet every qualification, we encourage you to apply. Curiosity, willingness to learn, diverse perspective and thoughtful problem-solving go a long way towards strengthening our work. How to apply Send your resume + 2-3 sentences about why this role interests you to: [email protected] No need for a formal cover letter – clarity and curiosity matter more than polish. Apply tot his job