Associate FNOL Representative

Amica Insurance is a mutual company that prides itself on creating an inclusive and supportive environment for its employees. They are seeking an Associate First Notice of Loss Representative to handle claim reports, explain coverages, and set expectations for the claims process.ResponsibilitiesProvide exceptional customer serviceAssist customers with new and existing claimsInvolvement with roadside assistance and glass programsTraining will be providedSkillsHigh school diploma or equivalent education requiredRequired to obtain state insurance licenses as needed and meet continuing education requirementsIf you reside in the state of Idaho there is an age requirement of 21 to apply for the licenseRegular evening, weekend and holiday coverage as dictated by business needsExcellent written and verbal communication skillsProficient use of Microsoft Word and OutlookMay be called upon to handle additional job dutiesBenefitsMedical, dental, vision coverage, short- and long-term disability, and life insurancePaid Vacation – you will receive at least 13 vacation days in the first 12 months, amounts could be greater depending on the role. While able to use prior to accrual, vacation time will accrue monthly.Holidays - 14 paid holidays observedSick time - 6 days sick time at hire, 6 additional days sick time at 90 days of employmentGenerous 401k with company match and immediate vesting. Additionally, annual 3% non-elective employer contributionAnnual Success Sharing Plan - Paid to eligible employees if company meets or exceeds combined ratio, growth and/or service goalsGenerous leave programs, including paid parental bonding leaveStudent Loan Repayment and Tuition Reimbursement programsGenerous fitness and wellness reimbursementCompany OverviewWhen you look at Amica, you’ll see we’re different. We’re a mutual company, which means we serve policyholders, not stockholders. It was founded in 1907, and is headquartered in Lincoln, Rhode Island, USA, with a workforce of 1001-5000 employees. Its website is http://www.amica.com.



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