Associate Director – Quality Transformation, Digital Enablement
Job Description: • Draft inputs for digital quality strategies by gathering business needs, stakeholder feedback, and system requirements to inform enterprise initiatives • Coordinate day-to-day activities for digital quality system implementations and upgrades • Serve as a resource for program teams by addressing questions, documenting issues, and escalating to senior leadership as needed • Support cross-functional quality transformation initiatives by collecting data, tracking improvements, and ensuring digital enablement activities are incorporated into operational workflows • Maintain dashboards and reporting frameworks for quality performance metrics • Consolidate data and provide insights to inform senior-level reviews and decision making • Monitor compliance considerations during digital project delivery and surface potential risks for senior-level guidance • Coordinate with Procurement, IT, and other functions to manage technology partners, track issues, and ensure vendor deliverables meet quality objectives • Provide tools, training materials, and resources to help quality teams adopt digital systems • Act as a day-to-day contact for users and escalate adoption barriers to senior leadership Requirements: • Bachelor’s degree in Life Sciences, Engineering, Quality, or a related field • 5+ years of experience in Technical Operations, or IT • Experience deploying enterprise system implementations or digital transformation projects • Familiarity with GxP, QMS, CAPA, and regulatory compliance requirements • Strong analytical skills with experience working with dashboards, automation, or analytics • Effective communication and stakeholder coordination skills • Experience in regulated environments, preferably pharma or life sciences • MBA or MS in Engineering, Life Sciences, or Quality preferred • Professional certifications in Quality, Regulatory, or Operational Excellence (e.g., ASQ, Lean Six Sigma) • Familiarity with cloud-based solutions and AI/ML in quality operations • Experience with global system deployment or integration • Knowledge of data integrity principles (e.g., ALCOA+) Benefits: • eligibility to participate in a company-sponsored 401(k) • pension • vacation benefits • eligibility for medical, dental, vision and prescription drug benefits • flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts) • life insurance and death benefits • certain time off and leave of absence benefits • well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities) Apply tot his job