Associate Director of Learning Center and Trocaire Opportunity Program - Higher Education Leadership Role

Join the Trocaire College Team as an Associate Director of Learning Center and Trocaire Opportunity Program Take your career to the next level by joining our dynamic team at Trocaire College as an Associate Director of Learning Center and Trocaire Opportunity Program! We are seeking a highly motivated and experienced professional to lead our Learning Center and Trocaire Opportunity Program, providing academic support services to our diverse student population. This is a fantastic opportunity to make a positive impact on students' lives, work in a collaborative and supportive environment, and advance your career in higher education. About Trocaire College and Our Industry Trocaire College is a private, non-profit college located in Buffalo, New York, offering a range of academic programs, including associate and bachelor's degrees. Our mission is to provide high-quality education and support services to our students, empowering them to achieve their academic and career goals. We value diversity, inclusivity, and community engagement, and we are committed to creating a welcoming and supportive learning environment for all students. Job Summary The Associate Director of Learning Center and Trocaire Opportunity Program will play a critical role in leading our academic support services, including tutoring, academic coaching, and supplemental instruction. The successful candidate will have a strong background in higher education, excellent leadership and communication skills, and the ability to work effectively with a diverse student population and college community. Key Responsibilities Assist the Director of Learning Center with administrative duties associated with the HEOP program Coordinate students seeking academic support with tutoring, academic coaching, and supplemental education Maintain, collect, and report contact hours with students for State and institutional records Offer workshops, seminars, and presentations on academic success strategies Develop programming to support academic success in collaboration with student affairs colleagues Market and advertise academic support services offered by the Learning Center Plan, direct, implement, and manage an instructional facility for self-paced and other alternatively delivered academic support Supervise part-time staff, including prioritizing and assigning work, conducting performance evaluations, and making hiring, termination, and disciplinary recommendations Compile data and prepare related reports on facility usage, budgetary expenditures, and similar information Train tutors in tutoring techniques, learning styles, adult learning theory, and online platforms utilized for tutor sessions Provide information to faculty, instructors, staff, and students about academic support services Assist in the preparation of the center budget by preparing cost estimates and recommendations of purchases Perform other duties as assigned Essential and Preferred Qualifications Education A Master's Degree in Higher Education or an applicable degree program is required. Experience A minimum of three years of work experience in higher education within a supportive learning environment is required. Experience working with a diverse and/or high-risk student population is preferred. Previous management experience is also preferred. Skills and Competencies The successful candidate will possess the following skills and competencies: Adult learning styles and theory Applicable computer programs and equipment Web technology for academic support Training principles Budgeting preparation and administration principles Record keeping techniques Monitoring, assigning, and reviewing work of others Using and evaluating software application programs Maintaining a variety of records and files Preparing reports Monitoring a budget Planning and coordinating operational activities Utilizing and evaluating software applications related to learning coordination Prioritizing tasks Customer service Communication and interpersonal skills as applied to interaction with students, coworkers, supervisor, the general public, etc. Career Growth Opportunities and Learning Benefits At Trocaire College, we are committed to the professional development and growth of our employees. We offer a range of learning benefits, including: Professional development opportunities Training and workshops Conferences and seminars Mentorship programs Career advancement opportunities Work Environment and Company Culture Our work environment is collaborative, supportive, and inclusive. We value diversity and promote a culture of respect and empathy. Our employees enjoy: A dynamic and supportive work environment Opportunities for professional growth and development A diverse and inclusive workplace culture Competitive salary and benefits package Compensation, Perks, and Benefits We offer a competitive salary of $51,000 per year, as well as a range of benefits, including: Health insurance Dental insurance Vision insurance Retirement plan Paid time off Flexible work arrangements How to Apply If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you! Apply for this job