Associate Analyst Systems - Platform Infrastructure

Medline Industries is a global leader in healthcare products and services, and they are seeking an Associate System Analyst to join their Platform Services team. This entry-level role focuses on executing and supporting platform operations, ensuring the reliability and security of Supply Chain Technology platforms by following documented procedures and responding to incidents. Responsibilities Execute defined operational tasks for assigned systems and services following documented runbooks and standards Perform system updates, basic configuration changes, and routine maintenance under guidance Prepare environments for application deployments by completing readiness checklists and validating pre-defined criteria Identify issues or deviations from standards and escalate with appropriate context Respond to alerts, incidents, and service requests during assigned support windows Follow standard troubleshooting procedures to diagnose common issues and apply approved fixes Escalate incidents promptly when impact, complexity, or risk exceeds defined thresholds Participate in post-incident reviews to learn root-cause analysis practices and corrective actions Use existing monitoring dashboards and alerting tools to assess system health Validate alerts, gather logs and evidence, and support triage activities Contribute observations that help improve alert quality and reduce noise over time Run and maintain existing automation scripts and scheduled jobs Assist with testing or validating automation developed by senior analysts Learn scripting fundamentals (PowerShell, Python, Bash) and apply them to simple, well-defined tasks Contribute to runbooks, knowledge base articles, and operational checklists Document steps taken during incidents, changes, and maintenance activities Ensure documentation is accurate, reusable, and aligned with established standards Work with application, infrastructure, and security teams as assigned Communicate status, findings, and blockers clearly and professionally Follow established escalation paths and change coordination processes Actively build foundational knowledge of supported platforms, tools, and operational practices Complete required training and pursue recommended learning paths Seek feedback and apply guidance from peers and mentors to improve execution and judgment Skills Bachelor's degree in computer science, information systems, or a related field, or equivalent practical experience 1–2 years of experience in systems administration, IT operations, application support, or a related technical role Exposure to Windows or Linux operating systems in an enterprise or academic environment Foundational understanding of operating system concepts (Windows/Linux), virtualization, and basic networking Ability to follow documented procedures, checklists, and standards with attention to detail Basic familiarity with monitoring or ticketing tools (e.g., LogicMonitor, Splunk, AppDynamics, ServiceNow) Introductory scripting or automation experience (PowerShell, Python, Bash) or strong willingness to learn Strong analytical skills and curiosity to understand how systems work and fail Clear written and verbal communication skills; able to provide concise updates and effective escalations Professional judgment to recognize risk and ask for help when needed Benefits Health insurance Life and disability 401(k) contributions Paid time off Company Overview Medline is the largest provider of medical-surgical products and supply chain solutions serving all points of care. It was founded in 1966, and is headquartered in Mundelein, Illinois, USA, with a workforce of 10001+ employees. Its website is Company H1B Sponsorship Medline has a track record of offering H1B sponsorships, with 74 in 2026, 340 in 2025, 142 in 2024, 141 in 2023, 143 in 2022, 137 in 2021, 113 in 2020. Please note that this does not guarantee sponsorship for this specific role.