Assistant Vice President, SLA Coordinator

BNP Paribas is a global banking institution, and they are seeking an Assistant Vice President, SLA Coordinator. The role involves overseeing and managing Service Level Agreements (SLAs) within the North American Region, ensuring compliance and facilitating services between BNP Paribas entities.ResponsibilitiesResponsible for oversight and governance around all Service Level Agreements (SLAs) between BNPP entities of the North American Region and the rest of BNP Paribas Group entities worldwideThis includes documenting all services exchanged between BNP Paribas entities and serve as the point of contact for any SLAs related to the North American Region (scope includes U.S. entities as service provider or recipient of services)Manage the SLA process from introducing agreement to entities to negotiating its detailsThis entail operation in subject matter expert-capacity to perform business analysis, guide and advise business owners, relevant stakeholders, and senior management how to properly document a relationship and assist in the development or improvement of SLAs in order to help facilitate services amongst the various entities of BNP ParibasManage and coordinate the development or improvement Agreements Process from initial analysis ( if none exist today) and optimize already existing Agreements so as to help facilitate services among the various different BNP Paribas entitiesFacilitate technical and legal negotiations with each of the entities involved with North America functions [notably Tax, Compliance, Finance, Data Office, Legal, Third-Party Risk Management] on specifics relating to the Agreements, establish review process, manager version control, channel feedback, and provide clarifications with the support of the legal department and/or business sponsors if requiredFacilitate and manage the editorial, review, and proof-read process together with concerned Entity ensuring Agreements are written in a clear, concise, and precise manner, agreeable and understood by all parties involvedMaintain SLA framework by ensuring that ensure that SLAs are drafted and executed in line with regulatory requirements and Third-Party Risk Management Framework for affiliate’s including but not limited to respective onboarding in BNP Paribas TPRM (Third Party Risk Management) tools with respect to monitoring risk arrangements and risk ratingThis includes coordinating with Operational permanent control to assess RCSA of business activities, accurately mapping relevant data points such as process codes that follow the Bank Group Taxonomy and onboarding SLA relationship in CIB TPRM tools such as RISK360 and Process Unity to monitor risk arrangementPerform Gap analysis yearly control which includes coordinating with cost accounting teams to extract the data from various tools and then run analysis on territory group charges, step 1.5 and cost-plus invoicesFollowing that with performing in depth research and analysis regarding the identified gaps, cross check referential data with business line cost allocation methodology, revenue sharing and métier/entity mappingManage year-round SLA recertification in accordance with RISK417 Outsourcing policy, by ensuring there is accurate and timely attestation of SLA accuracy as it relates to services provided, related pricing, risk levels documentedIn addition to this, manage any necessary changes through the controlled workflow process of termination or recertifyingProvide technical support and guidance to business sponsors or other parties involved in using BNPP tools (DOCS and Argos) and maintaining the electronic library in the local NAR SharePoint site and the global Argos repository, once fully implementedSkillsBachelor's degree (US or Foreign Equivalent) in Data Analytics, Operations research, or relatedOne (1) year of experience in inter affiliate SLA coordinationOne (1) year of experience with: Strong analytical, business analysis and financial data reconciliation skillsDeveloping interactive dashboard using data visualization tools such as Power BiIn-depth understanding and interpreting legal entity structure and jurisdiction in multinational corporation settingHigh proficiency in Microsoft Excel, including Excel VBA, power query, and power pivot functionsRegulatory and internal control knowledge of inter-entity agreementIntermediate Project management skills, for projects related to trade workflow design, regulatory reporting remediation, and gap analysis and recommendationHigh proficiency in managing and configuring SharePoint and similar cloud-based platformsProficiency in Audit trail maintenance and regulatory compliance monitoringAdvanced capability to manage and coordinate full-cycle regulatory and operational processes and workflowIn-depth understanding of Operational Risk and Control frameworksCompany OverviewBNP Paribas is a financial service company that offers commercial, banking, and investment services. It is a sub-organization of Opera Tech Ventures. It was founded in 1966, and is headquartered in Paris, Ile-de-France, FRA, with a workforce of 10001+ employees. Its website is https://group.bnpparibas.Company H1B SponsorshipBNP Paribas has a track record of offering H1B sponsorships, with 24 in 2025, 30 in 2024, 27 in 2023, 25 in 2022, 24 in 2021, 19 in 2020. Please note that this does not guarantee sponsorship for this specific role.



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